by michellelynn9175 » Aug 27, 2019 Apparently I wasn’t clear when I sent THREE pictures of what I wanted. Then Lucy sends me back a video that matched the pics I sent saying she’s “made that ring before.” I thought I was safe. Nope. This is what I was sent this evening. Let this be a PSA. Don’t let them cut a transitional stone when you want H&A. All I said was “thick arrows” so I guess that was the wrong terminology. Even though we exchanged photos prior to me approving it and paying the invoice. In the process of requesting a recut because let’s be honest, this is terrible.