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Our experience, which we believe was a 'bait & switch'...

heysch

Rough_Rock
Joined
Sep 22, 2010
Messages
9
Hello,

I thought I would share my experience that happened this past weekend. I posted late last week about "i" color in the stone my boyfriend had chosen. As a quick recap, he chose a ring at a store -(1.52, i color, SI1) -- (yes, at a mall but considered to be a high end store and he was connected there through a friend). Anyway, he chose the stone , was told it was GIA cert. but was not shown papers. Loved it. Took me to see it last Thursday, and I loved it too. We thought we had found our ring. It was already set and looked beautiful on my hand.

Fast forward to Saturday. My boyfriend got the pile of cash and took me with him because they wanted to size my finger twice (did it once on Thursday but they wanted to do another day). Anyway, they brought the ring out for us to take a peek before we sent it away to be sized, and BAM! Pow! There's black carbon right at the top of the stone!! Two carbon marks that we could see with the eye at even about 5 feet away. First Matt asked for them to please go clean it. They brought it back and Bam! It's still there! (one was larger than the other -- and who *knows* what was under the prongs!)

Then I say, this is an SI1?? They say yes, the owner comes over and I recite what my understanding is of the clarity grade SI1. Owner looks at it and says she "can't see it, but that she has 52 year old eyes". What? An owner of a high end jewelry store doesn't SEE that? Then she slinks away and doesn't come back by us again... kind of leaves her sales person hanging out to dry.

Then I say, this is GIA certified right?? She says -- I believe so... let me go double check. Comes back and says, "oh no, sorry -- that one is not GIA certified." I ask if it's certified by anyone? She says no -- but they could definitely send it away to get certified. (well, DUH).

Needless to say, we walked away. But boy did the whole thing just leave us with such a negative feeling. My BF was completely nauseous. And I was just so sad! But in the end, if the clarity was wrong, I trusted NOTHING else about the stone. We learned a lot, and it's kind of funny how when one door closes, another opens.

A co-worker of mine has a husband who is a wholesaler. They opened up their office to us yesterday (Sunday) and showed us 8 stones right in our price range and right in our budget. What a breath of fresh air! All certified, all beautiful. We got a GIA certified F color, 1.50, SI1 for the same amount we almost spent on the bogus deal. It is absolutely beautiful and is being sized and set today!

Just thought I'd share my experience. I'm so glad I found this website, wish I had sooner!
 
Re: Our experience, which we believe was a 'bait & switch'..

If I didn't make this clear, we do NOT believe that the stone we saw on SAturday was the same stone we had agreed to purchase and loved. We certainly would have seen those very visible inclusions.
 
Re: Our experience, which we believe was a 'bait & switch'..

I'm so glad you wound up with a happy ending. I cringe to think of how many misinformed people this happens to all of the time though.
 
Re: Our experience, which we believe was a 'bait & switch'..

:knockout: Please do post the name of the store.

On a positive note I'm glad you found something you loved!
 
Re: Our experience, which we believe was a 'bait & switch'..

It takes a lot of anguish to walk away! But you made the right decision. Now, get your bf on pricescope and we'll help him find another 1.5 ct I color SI1 -- from a reputable dealer. =D
 
Re: Our experience, which we believe was a 'bait & switch'..

antelope1 said:
It takes a lot of anguish to walk away! But you made the right decision. Now, get your bf on pricescope and we'll help him find another 1.5 ct I color SI1 -- from a reputable dealer. =D

Yes but OP already got another diamond.
 
Re: Our experience, which we believe was a 'bait & switch'..

Wow. I want to say unbelievable, but sadly it's probably all too believable. Thank goodness you were well informed and got out of there. Congrats on your F! I can't wait to see the photos.
 
Re: Our experience, which we believe was a 'bait & switch'..

Glad you found a replacement you love! Sorry to hear of your experience at the first store though - feel free to post the name and branch so future PSers will know what stores to avoid
 
Re: Our experience, which we believe was a 'bait & switch'..

Thank you for your story, and I'm glad to hear that you had the courage to walk away. These things can happen again, for example, when you go to buy a car, when you go to buy a house, etc. Try not to fall completely in love with your purchase when making the deal, and have the courage to walk away if things aren't right. It's good to know that you guys can do that, and you know how bad it feels now. Not everyone can walk away. Well done. :appl:
 
Re: Our experience, which we believe was a 'bait & switch'..

Fly Girl said:
Thank you for your story, and I'm glad to hear that you had the courage to walk away. These things can happen again, for example, when you go to buy a car, when you go to buy a house, etc. Try not to fall completely in love with your purchase when making the deal, and have the courage to walk away if things aren't right. It's good to know that you guys can do that, and you know how bad it feels now. Not everyone can walk away. Well done. :appl:
Ditto this. I'm glad you found the strength to walk away - I'm sure it was a high pressure situation, especially since you were connected thru a friend. In a few months, it will be a distant memory, so don't worry.

Congrats seeing the light and finding a beautiful diamond! :appl:

Hope you will share pictures with us! :))
 
Re: Our experience, which we believe was a 'bait & switch'..

What a great story with a wonderful happy ending!

I walk-through those mall jewelers and glance at what they have from time to time and can't imagine paying what they charge for some of those rings.

Thank goodness for Pricescope!
 
Re: Our experience, which we believe was a 'bait & switch'..

Glad you got out of that first situation! Do you have a copy of the certificate on the newest stone? Is it a GIA excellent cut? You might want to post the cert here just to make sure it is a good one!
 
Re: Our experience, which we believe was a 'bait & switch'..

I'm so sorry that happened to you, but so glad that you had the prescence of mind to walk away. Hope that you get the ring of your dreams soon!
 
Re: Our experience, which we believe was a 'bait & switch'..

Fantastic ending! Congratulations on both walking away and finding the right stone :twirl:
 
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