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New 3.61 RB Diamond with crack!

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benjencar

Rough_Rock
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I just got a new RB 3.61 in a temp. whitegold setting. I have not worn it yet just tried on with my wedding band. It was mailed to me I saw the stone before it was set and it looked fine. Now, as I run my fingernail along the girdle it catches and I looked very close and see what appears to be a tiny crack! I am so sick over this issue. I spoke to the manager and he will take a look at it on Wed. I did not notice this before it was set. Could it have happened while being set? It is a 4 prong and the crack is between two prongs but, closer to one of them. I hope the store does not think I caused this. It is less than 1 week old! Please tell me what you think?
 
oooh goodness! I hope its not a fracture. Do you have insurance?
 
Sounds like an indented natural to me, not a crack. Take a look at the certificate it came with and see if there is a natural plotted on the girdle.
 
Date: 9/21/2009 1:01:50 PM
Author:benjencar
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I just got a new RB 3.61 in a temp. whitegold setting. I have not worn it yet just tried on with my wedding band. It was mailed to me I saw the stone before it was set and it looked fine. Now, as I run my fingernail along the girdle it catches and I looked very close and see what appears to be a tiny crack! I am so sick over this issue. I spoke to the manager and he will take a look at it on Wed. I did not notice this before it was set. Could it have happened while being set? It is a 4 prong and the crack is between two prongs but, closer to one of them. I hope the store does not think I caused this. It is less than 1 week old! Please tell me what you think?

First, is it certified? Check the plotting to see if it show up on your map, or if the inclusions match at all. If your inclusions no longer match, it could have been mixed up with another diamond.
Next, do you have insurance? On a diamond this size, I would hope so... Have someone trained look at your diamond, compare it to the cert, and verify a)this is the same diamond and b)the ''crack'' was likely made when set. After that, I would pursue things with your insurance company.
Do you have any pictures of the crack?
Can you scan your cert for us to see?
I''m sure we''d like to be as helpful as possible but that will probably require more information.
 
I have been trying to attach the cert. I scanned it and tried to attach it and nothing is happening.
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Date: 9/21/2009 9:21:22 PM
Author: benjencar
I have been trying to attach the cert. I scanned it and tried to attach it and nothing is happening.
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It has to be smaller than 100 KB and it has to have a unique name that PS has never seen before, like, jfjgh9t836tgrtitg9

Also after finding it and selecting it you have to click the upload button in the lower right corner.
 
there it is

chodechodechodechodej3wj3wj3w.JPG
 
Are you able to get any photographs of the diamond? I''m sorry to hear you''re dealing with this.
 
I cannot'' see the plot clearly. Is there anything plotted?
 
Date: 9/21/2009 1:01:50 PM
Author:benjencar
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I just got a new RB 3.61 in a temp. whitegold setting. I have not worn it yet just tried on with my wedding band. It was mailed to me I saw the stone before it was set and it looked fine. Now, as I run my fingernail along the girdle it catches and I looked very close and see what appears to be a tiny crack! I am so sick over this issue. I spoke to the manager and he will take a look at it on Wed. I did not notice this before it was set. Could it have happened while being set? It is a 4 prong and the crack is between two prongs but, closer to one of them. I hope the store does not think I caused this. It is less than 1 week old! Please tell me what you think?
Try not to panic, it could be something like a natural or something else you are feeling as it is SI clarity, see what the manager has to say and here is a list of independant appraisers should you need it. Some appraisers have the skills I believe to be able to state any damage was caused during setting if that is the case, but hang in there - this will be sorted out! If the manager does not respond to your satisfaction then a good appraiser will be your next step or you might just wish to consult one for your reassurance anyway.

http://www.pricescope.com/appr_list.aspx

Keep us posted on how you get on.
 
I hope everything works out. I find this topic very interesting, so I hope you will update this thread when you have more information.
 
Is it possible for you to take a close up pic of the plots.
Don't crop the old pic, take a new pic moving the camera closer to the report, if possible using your camera's macro function.
 
Update...I met with the store manager today and he said it is not a crack. Thank Goodness! He said it is a internal inclusion. Its a feather at the girdle. He said that moving the stone so that the feather is closer to the prong and not centered between them might be best. Not to put a prong over it the feather because it may cause damage if hit. It would be so helpful to me if some you could give me some input on this issue. Also, thoughts on the stone itself based on the Cert I poseted earlier. Thanks, looking forward to hearing for you!
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theres no plot on your cert so I would get an appraiser's opinion (who is not biased) instead of the store that set your stone.
 
Date: 9/23/2009 7:51:45 PM
Author: benjencar
Update...I met with the store manager today and he said it is not a crack. Thank Goodness! He said it is a internal inclusion. Its a feather at the girdle. He said that moving the stone so that the feather is closer to the prong and not centered between them might be best. Not to put a prong over it the feather because it may cause damage if hit. It would be so helpful to me if some you could give me some input on this issue. Also, thoughts on the stone itself based on the Cert I poseted earlier. Thanks, looking forward to hearing for you!
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Feather at the girdle? Well, a feather IS a crack! And how is he calling it internal when you can feel it??? You obviously need an independent appraisal, but I would not purchase a diamond that had an open feather at the girdle. Can you still return it?
 
Date: 9/23/2009 7:51:45 PM
Author: benjencar
Update...I met with the store manager today and he said it is not a crack. Thank Goodness! He said it is a internal inclusion. Its a feather at the girdle. He said that moving the stone so that the feather is closer to the prong and not centered between them might be best. Not to put a prong over it the feather because it may cause damage if hit. It would be so helpful to me if some you could give me some input on this issue. Also, thoughts on the stone itself based on the Cert I poseted earlier. Thanks, looking forward to hearing for you!
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Get an appraiser to check it out, I would want another opinion here. A feather IS indeed a crack ( polite term!) Sometimes you can feel them with a fingernail yes but get an unbiased professional to check it out ASAP before you proceed with anything.
 
I''m a little confused... did the diamond and the setting come from the same vendor? Regardless, I agree, you need to take the diamond, setting and report to a reputable independent appraiser ASAP, and, before doing anything else to the ring. Especially after the conversation you report to have had with the store manager. A feather is, indeed, a term used to replace the word "crack" and if you can feel it, and it is at the girdle, then it certainly is more than an "internal" fissure. This is not a condition I would settle for if I could help it. Also, I don''t see it anywhere... is the "feather" recorded anywhere on the report you have for the diamond?
 
Date: 9/24/2009 9:10:25 AM
Author: Rockit
I''m a little confused... did the diamond and the setting come from the same vendor? Regardless, I agree, you need to take the diamond, setting and report to a reputable independent appraiser ASAP, and, before doing anything else to the ring. Especially after the conversation you report to have had with the store manager. A feather is, indeed, a term used to replace the word ''crack'' and if you can feel it, and it is at the girdle, then it certainly is more than an ''internal'' fissure. This is not a condition I would settle for if I could help it. Also, I don''t see it anywhere... is the ''feather'' recorded anywhere on the report you have for the diamond?
Sometimes when uploading these images they don''t come up that clearly Rockit with the clarity plot, could well be that.
 
UPDATE II... Well today I took the ring in to a small well respected store that deals in alot of estate and I did not tell the owner much before she looked at it and she said Fracture!! My husband wants me to have it looked at by one more jeweler and we will go from there. This is all sooooo awful. If I get another bad report on it, back it goes. I dread all of it!! Thank you all for the very helpful info. & support.
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Date: 9/24/2009 8:50:28 PM
Author: benjencar
UPDATE II... Well today I took the ring in to a small well respected store that deals in alot of estate and I did not tell the owner much before she looked at it and she said Fracture!! My husband wants me to have it looked at by one more jeweler and we will go from there. This is all sooooo awful. If I get another bad report on it, back it goes. I dread all of it!! Thank you all for the very helpful info. & support.
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Ok lets do it the right way. Take it to an independent appraiser Someone who does not sell diamonds. Thus not biased. He or she will tell you what it is. A feather can very well break the surface.. That's what I am thinking is going on with your stone. But hold tight and get an expert opinion. If you go to the top of PS click on resources. Then you can find a PS appraiser in your area... Don't go to a jeweler... They will say it's crap, you should have bought from me, blah blah blah....


I am very sorry, lets hope we can sort this out. When was the stone purchased??
 
Date: 9/24/2009 9:02:32 PM
Author: Kaleigh


Date: 9/24/2009 8:50:28 PM
Author: benjencar
UPDATE II... Well today I took the ring in to a small well respected store that deals in alot of estate and I did not tell the owner much before she looked at it and she said Fracture!! My husband wants me to have it looked at by one more jeweler and we will go from there. This is all sooooo awful. If I get another bad report on it, back it goes. I dread all of it!! Thank you all for the very helpful info. & support.
38.gif
7.gif
38.gif
Ok lets do it the right way. Take it to an independent appraiser Someone who does not sell diamonds. Thus not biased. He or she will tell you what it is. A feather can very well break the surface.. That's what I am thinking is going on with your stone. But hold tight and get an expert opinion. If you go to the top of PS click on resources. Then you can find a PS appraiser in your area... Don't go to a jeweler... They will say it's crap, you should have bought from me, blah blah blah....


I am very sorry, lets hope we can sort this out. When was the stone purchased??
Definitely, an independant appraiser is what you need here, not jewellers who might have a biased opinion. I posted the appraiser list earlier but here it is again so you can find an appraiser in your area,

http://www.pricescope.com/appr_list.aspx
 
Well, I took it to the appraiser and he said it is a natural inclusion. He said not a natural but a natural inclusion. I am not sure that I understand this. But, he said he did not feel it was a crack caused by any resent damage. He said it should not be a problem. I guess it is time for me to decide. Please tell me what you all think of this appaisal.







 
Cracks are not only the result of damage by people.
Many diamonds come out of the earth with "feathers" or cracks.

Let me add that I am the most conservative person when it comes to spending my diamond budget.
I have no opinion on whether YOU should buy this diamonds.
I can only say what I would or wouldn''t buy.

Your call.
 
Date: 9/27/2009 11:43:41 AM
Author: benjencar
Well, I took it to the appraiser and he said it is a natural inclusion. He said not a natural but a natural inclusion. I am not sure that I understand this. But, he said he did not feel it was a crack caused by any resent damage. He said it should not be a problem. I guess it is time for me to decide. Please tell me what you all think of this appaisal.













I take this to mean it is a feather rather than an actual " natural?" A natural is a little piece of the diamond's original " skin" which can be left on in order to retain carat weight, this would be marked often in green on the clarity plot of the report. The report didn't scan clearly in this thread, what does it say on it - does it mention a natural or a feather?
 
i would not keep this stone--it would have had to have been very well priced to justify the "natural" and whats more its not on the cert which makes me very uncomfortable
 
Date: 9/23/2009 10:57:30 PM
Author: diamondseeker2006
Date: 9/23/2009 7:51:45 PM

Author: benjencar

Update...I met with the store manager today and he said it is not a crack. Thank Goodness! He said it is a internal inclusion. Its a feather at the girdle. He said that moving the stone so that the feather is closer to the prong and not centered between them might be best. Not to put a prong over it the feather because it may cause damage if hit. It would be so helpful to me if some you could give me some input on this issue. Also, thoughts on the stone itself based on the Cert I poseted earlier. Thanks, looking forward to hearing for you!
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Feather at the girdle? Well, a feather IS a crack! And how is he calling it internal when you can feel it??? You obviously need an independent appraisal, but I would not purchase a diamond that had an open feather at the girdle. Can you still return it?

Ditto DS. If I were you, I would return the stone. With a feather that reaches the girdle on a stone that size, it''s not worth it. You could also get a much better cut stone anyway. Good luck.
 
That's an EGL-Israel report.

You should be alerted that their grading, particularly on color, is often "soft". It's not unusual for their color grading to be one or two grades higher than what it would be graded by the GIA, sometimes as much as three grades, although it's usually only one or two. And sometimes a grade softer on the clarity.

What did the appraiser say about the grading?

On the good side, EGL-Israel papered stones usually sell for about what they truly are, as their pricing is discounted heavier by the trade than GIA or EGL-USA papered stones.

I'm mentioning it so you're not surprised at a future date.
 
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