miraclesrule
Ideal_Rock
- Joined
- Mar 29, 2008
- Messages
- 4,442
Freke!! Gypsy! Sarah!! SDL!! Everyone!! I need you to help me breathe....
I have never felt so livid and ready to punch a person in my life. I am not a violent person.
But I was :::::fingers barely apart:::::: this close to taking out the salesperson at the bridal store tonight.
First off, let me say that we paid a LOT of money for my daughters wedding dress. We bought it when the designer was there. The designer took my daughters measurements and assured us we wouldn''t need to pay for alterations. She even asked about the height of the shoes my daughter would be wearing, so we wouldn''t need to worry about the length.
I first became nervous when the designer didn''t respond to any of our emails, but I figured I was being too nervous, so I let it ride.
Then the dress came in a few weeks late, but again, I wasn''t worried because I trusted that it would fit and we would still have time to make any last minute alterations.
However, the dress came in WAY TOO BIG, and so we had to pay an additional $180 for alterations. The dress was falling funky in the back at the bottom, but I was assured it was due to the fact that all the tulle underneath hadn''t been steamed yet.
Today we went back in and the dress is still TOO BIG, and when they altered it, it changed the way it fell on my daughter. Now, I realize I have a reason to start being nervous. They can''t take any more from the sides, so they have to remove all the beading and crystals in the back by the zipper and replace them. What bothered me the most was that the dress doesn''t flow or lay like it''s supposed to anymore and the back, which everyone will be looking at, is a nightmare right now.
When I pointed out all the issues to the saleslady, she again said that it would lay right once it was steamed. There a point where the layers at the mid thigh collapse oddly. Then when I brought the full display picture (which they have on their counter laminated on cardboard) to the saleslady and asked why it wasn''t laying like it was in the pictue and the way it did when she first tried it on, she told me:
"Well, that photo isn''t realistic, that girl has a petticoat under the dress and that photo has been photoshopped"
So I say, "Oh really, because my daughter looked just like that when she tried on the dress, we have pictures."
So then my daughter says" Should I get a petticoat to put underneath it?"
And the saleslady says, "No you can''t put a petticoat underneath it because of the waistline"
WTF????
I normally believe that any problem can be fixed. I prefer that people get things right the first time instead of doing things over and over and over again. But when somebody lies and or refuses to admit there is a problem, then my blood boils. At this point, the woman start taking pictures of my daughter while on the pedestal after she gets her in perfect positions, which I know are simply CYA pictures. I ask my daughter to step off the pedestal and walk as if she is walking down the aisle on the flat surface and then the dress starts doing it''s funky thing. I say to the saleswoman, "See how it''s bunching on each side and the back adornment is no longer even close to center? It''s looking like a worm, not a train. And the woman had the huevos to say, "I think it looks fine" I don''t see anything wrong.
Okay, now imagine you have your diamond e-ring in front of you and you see a huge chunk missing from the side and you say to the jeweler... See, this rock is cracked and missing the corner" And they say to you "Nope, it''s looks fine to me".
What would you do? What does someone do in this situation? I just don''t have a point of reference. I want to strangle her. I think that we need to buy another dress as backup because the wedding is in one month.
We paid over $4000 for this dress. I can''t believe this women is being so disingenuous. My daughter is stressed, but also knows that if push comes to shove, I will take the dress from them and fix it myself, but I shouldn''t have to. I almost started to cry, but didn''t want to shake up my daughter, she is already stressed enough at the fact that when they had to take it in so much , it raised the dress up to the point that she can only wears flats.
Then they made a mess out of bustling the thing. They just kept putting tons of pins in it and you could see through the top layer to the uneven mess they created underneath. I give the saleslady minor credit for admitting that it was unsightly when I pointed it out, and said "See this, see this, see that" At that point, she finally admitted they would have to do something about it.
::::heavy sigh:::::
I want to tell the salon that aside from taking in the waist and chest some more, that I don''t want them touching the dress until the tulle is steamed so we can see what we need to do in additional alterations to make sure it isn''t a mess come wedding time. I am also considering bringing in another professional seamstress that I can talk too. The one we are working with now doesn''t speak English.
Sorry for the long vent...
I have never felt so livid and ready to punch a person in my life. I am not a violent person.
But I was :::::fingers barely apart:::::: this close to taking out the salesperson at the bridal store tonight.
First off, let me say that we paid a LOT of money for my daughters wedding dress. We bought it when the designer was there. The designer took my daughters measurements and assured us we wouldn''t need to pay for alterations. She even asked about the height of the shoes my daughter would be wearing, so we wouldn''t need to worry about the length.
I first became nervous when the designer didn''t respond to any of our emails, but I figured I was being too nervous, so I let it ride.
Then the dress came in a few weeks late, but again, I wasn''t worried because I trusted that it would fit and we would still have time to make any last minute alterations.
However, the dress came in WAY TOO BIG, and so we had to pay an additional $180 for alterations. The dress was falling funky in the back at the bottom, but I was assured it was due to the fact that all the tulle underneath hadn''t been steamed yet.
Today we went back in and the dress is still TOO BIG, and when they altered it, it changed the way it fell on my daughter. Now, I realize I have a reason to start being nervous. They can''t take any more from the sides, so they have to remove all the beading and crystals in the back by the zipper and replace them. What bothered me the most was that the dress doesn''t flow or lay like it''s supposed to anymore and the back, which everyone will be looking at, is a nightmare right now.
When I pointed out all the issues to the saleslady, she again said that it would lay right once it was steamed. There a point where the layers at the mid thigh collapse oddly. Then when I brought the full display picture (which they have on their counter laminated on cardboard) to the saleslady and asked why it wasn''t laying like it was in the pictue and the way it did when she first tried it on, she told me:
"Well, that photo isn''t realistic, that girl has a petticoat under the dress and that photo has been photoshopped"
So I say, "Oh really, because my daughter looked just like that when she tried on the dress, we have pictures."
So then my daughter says" Should I get a petticoat to put underneath it?"
And the saleslady says, "No you can''t put a petticoat underneath it because of the waistline"
WTF????
I normally believe that any problem can be fixed. I prefer that people get things right the first time instead of doing things over and over and over again. But when somebody lies and or refuses to admit there is a problem, then my blood boils. At this point, the woman start taking pictures of my daughter while on the pedestal after she gets her in perfect positions, which I know are simply CYA pictures. I ask my daughter to step off the pedestal and walk as if she is walking down the aisle on the flat surface and then the dress starts doing it''s funky thing. I say to the saleswoman, "See how it''s bunching on each side and the back adornment is no longer even close to center? It''s looking like a worm, not a train. And the woman had the huevos to say, "I think it looks fine" I don''t see anything wrong.
Okay, now imagine you have your diamond e-ring in front of you and you see a huge chunk missing from the side and you say to the jeweler... See, this rock is cracked and missing the corner" And they say to you "Nope, it''s looks fine to me".
What would you do? What does someone do in this situation? I just don''t have a point of reference. I want to strangle her. I think that we need to buy another dress as backup because the wedding is in one month.
We paid over $4000 for this dress. I can''t believe this women is being so disingenuous. My daughter is stressed, but also knows that if push comes to shove, I will take the dress from them and fix it myself, but I shouldn''t have to. I almost started to cry, but didn''t want to shake up my daughter, she is already stressed enough at the fact that when they had to take it in so much , it raised the dress up to the point that she can only wears flats.
Then they made a mess out of bustling the thing. They just kept putting tons of pins in it and you could see through the top layer to the uneven mess they created underneath. I give the saleslady minor credit for admitting that it was unsightly when I pointed it out, and said "See this, see this, see that" At that point, she finally admitted they would have to do something about it.
::::heavy sigh:::::
I want to tell the salon that aside from taking in the waist and chest some more, that I don''t want them touching the dress until the tulle is steamed so we can see what we need to do in additional alterations to make sure it isn''t a mess come wedding time. I am also considering bringing in another professional seamstress that I can talk too. The one we are working with now doesn''t speak English.
Sorry for the long vent...
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