- Joined
- Feb 12, 2018
- Messages
- 3,932
I was strolling through my neighborhood one weekend and came upon a beautiful ring with an OEC center. After making a few passes at it like a fruit fly hovering at an overripe banana, I asked to see it. The staff told me the price ($5K) and a little about the jeweler who made it. They gave me pretty confused looks when I told them how much I like old European cuts. I asked about the color and clarity, and the sales associate said she didn’t have that information and would need to reach out to the jeweler. Who the heck sells a $5,000 ring and doesn’t know the color or clarity?!
I chalked it up to the store being more about inexpensive jewelry until I went to a higher-end local store. I looked at a DBTY necklace with 0.5 ctw for $2,000. I asked for color and clarity and the sales associate said she’d have to email the designer.
Local stores would probably do a lot more business if they were more knowledgeable, trained their staff better, and provided basic information about their product.
Am I just expecting too much?
I chalked it up to the store being more about inexpensive jewelry until I went to a higher-end local store. I looked at a DBTY necklace with 0.5 ctw for $2,000. I asked for color and clarity and the sales associate said she’d have to email the designer.
Local stores would probably do a lot more business if they were more knowledgeable, trained their staff better, and provided basic information about their product.
Am I just expecting too much?