kkay481
Rough_Rock
- Joined
- Sep 9, 2012
- Messages
- 6
I am new to this forum, but was referred here by someone on weddingwire, because I have had quite an experience with my engagement ring. I will take you all through the steps of everything that happened, although I cannot use names or business names because it has become a legal matter.
May 3, 2012 -- Original purchase of engagement ring
June 24, 2012 -- Proposal
June 25, 2012 -- took engagement ring back to jeweler it was purchased from because one of the small diamonds on the band fell out.
June 25, 2012 -- Noticed remarkable difference in color of center diamond in the ring upon receiving it back from being "repaired" from original jeweler, also the center diamond was so loose I could move it around with my finger.
June 29, 2012 -- expressed yellow color to friends/family/fiance, they all agreed.
July 3, 2012 -- Took the ring to a different jeweler to have it looked at and the appraisal that came with the ring compared to the ring. Woman told me that it seemed very shady, that the appraisal didn't match the ring at all.
July 3, 2012 -- Went to the original jeweler the ring was purchased from and confronted them. Owner told me to leave and asked me to never come on his property again.
July 3, 2012 -- I leave, he calls a few minutes later saying "We can make this right". Offers to let me choose between a few different diamonds he can have available soon.
July 4, 2012 -- Go to original jeweler and look at ONE diamond they had for me to see, and it was the same color, clarity etc. So there was no point. At this point, they offered to me to have the setting re done so the center diamond wasn't extremely loose.
July 5, 2012 -- Called in the morning to original jeweler and asked when I could bring ring in to be re set, and then was denied service, said they wanted nothing to do with me.
July 5, 2012 -- Submitted complaint to BBB.
July 5, 2012 -- Owner of original jeweler called me and said he "Knew i submitted a complaint to BBB and that I needed to have the complaint extracted IMMEDIATELY." And if I complied he would supply me a GIA cert stone.
July 6, 2012 -- Called BBB and had complaint retracted.
Eventually my fiance and I got a lawyer involved because the owner was threatening us, etc. So lawyers were involved, I got the GIA cert stone, and signed a paper saying I wouldn't talk about him or his business for 3 years.
My fiance and I took the stone and my original setting to another jeweler to have it mounted. It was mounted, and we went on our way. A few weeks after the stone was mounted, another one of the small diamonds on the band fell out. So, I took it back to the second jeweler that mounted the GIA stone and they sent the ring off to be repaired. I was charged $50 only because the ring was originally purchased from this jeweler. I had the ring maybe 2-3 weeks and my center stone was loose again. I took it to the jeweler, they sent it off and had the prongs tightened.
I am now no longer wearing the ring, because I have come to the conclusion that it is not very well made. I am afraid to wear it and lose any more diamonds. We have not insured the ring because I refuse to wear it at this point. I am tired of the drama and am so upset that our engagement was practically ruined because of all of the things that have happened with the ring. I have put the ring in a safe, and am thinking about selling it to a jeweler to get rid of it. I can barely even stand to look at it now being that it has put us through so much financial hardship and pretty much ruined our engagement.
We decided we were going to have it re set, take all of the diamonds out of my setting I have now, (because the setting is the problem) and re set the same diamonds in a completely new setting. Well, I went to a jeweler the other day and they quoted me at least $1,000+ for just a setting without any diamonds in it. I was floored.
So, now I am at a crossroads. I don't want to sell it to a jeweler for scrap because we will only get $1,000. But we don't have $1,000+ to shell over to have it re set and also pay for the labor.
Advice? :/
May 3, 2012 -- Original purchase of engagement ring
June 24, 2012 -- Proposal
June 25, 2012 -- took engagement ring back to jeweler it was purchased from because one of the small diamonds on the band fell out.
June 25, 2012 -- Noticed remarkable difference in color of center diamond in the ring upon receiving it back from being "repaired" from original jeweler, also the center diamond was so loose I could move it around with my finger.
June 29, 2012 -- expressed yellow color to friends/family/fiance, they all agreed.
July 3, 2012 -- Took the ring to a different jeweler to have it looked at and the appraisal that came with the ring compared to the ring. Woman told me that it seemed very shady, that the appraisal didn't match the ring at all.
July 3, 2012 -- Went to the original jeweler the ring was purchased from and confronted them. Owner told me to leave and asked me to never come on his property again.
July 3, 2012 -- I leave, he calls a few minutes later saying "We can make this right". Offers to let me choose between a few different diamonds he can have available soon.
July 4, 2012 -- Go to original jeweler and look at ONE diamond they had for me to see, and it was the same color, clarity etc. So there was no point. At this point, they offered to me to have the setting re done so the center diamond wasn't extremely loose.
July 5, 2012 -- Called in the morning to original jeweler and asked when I could bring ring in to be re set, and then was denied service, said they wanted nothing to do with me.
July 5, 2012 -- Submitted complaint to BBB.
July 5, 2012 -- Owner of original jeweler called me and said he "Knew i submitted a complaint to BBB and that I needed to have the complaint extracted IMMEDIATELY." And if I complied he would supply me a GIA cert stone.
July 6, 2012 -- Called BBB and had complaint retracted.
Eventually my fiance and I got a lawyer involved because the owner was threatening us, etc. So lawyers were involved, I got the GIA cert stone, and signed a paper saying I wouldn't talk about him or his business for 3 years.
My fiance and I took the stone and my original setting to another jeweler to have it mounted. It was mounted, and we went on our way. A few weeks after the stone was mounted, another one of the small diamonds on the band fell out. So, I took it back to the second jeweler that mounted the GIA stone and they sent the ring off to be repaired. I was charged $50 only because the ring was originally purchased from this jeweler. I had the ring maybe 2-3 weeks and my center stone was loose again. I took it to the jeweler, they sent it off and had the prongs tightened.
I am now no longer wearing the ring, because I have come to the conclusion that it is not very well made. I am afraid to wear it and lose any more diamonds. We have not insured the ring because I refuse to wear it at this point. I am tired of the drama and am so upset that our engagement was practically ruined because of all of the things that have happened with the ring. I have put the ring in a safe, and am thinking about selling it to a jeweler to get rid of it. I can barely even stand to look at it now being that it has put us through so much financial hardship and pretty much ruined our engagement.
We decided we were going to have it re set, take all of the diamonds out of my setting I have now, (because the setting is the problem) and re set the same diamonds in a completely new setting. Well, I went to a jeweler the other day and they quoted me at least $1,000+ for just a setting without any diamonds in it. I was floored.
So, now I am at a crossroads. I don't want to sell it to a jeweler for scrap because we will only get $1,000. But we don't have $1,000+ to shell over to have it re set and also pay for the labor.
Advice? :/
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