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eBay purchase - doesn't match pictures?

Discussion in 'RockyTalky' started by Ontheblackrock15, Apr 18, 2019.

  1. Ontheblackrock15
    Rough_Rock

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    by Ontheblackrock15 » Apr 18, 2019
    I bought some teeny tiny old cut studs of eBay that only had two pictures but they were so cheap that I thought it was worth a chance. The seller has a return policy, so no worries there. When I got the earrings and louped them - they are old cut but it seems to me the faceting doesn't match the photo? And the inclusions are quite visible magnified, so wouldn't they have shown up?

    Seller listed as 0.35 ct Old European G VS-SI with no visible inclusions for $120.

    eBay:


    I'm tempted to keep them anyway, since they are so small no one will see the inclusions, but should I return them on principle?
     
    


    


  2. Ontheblackrock15
    Rough_Rock

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    by Ontheblackrock15 » Apr 18, 2019
    Ooops pictures didn't post

    Ebay
    Screenshot_20190417-161752_eBay.jpg
    My pics:
    20190418_065404.jpg

    20190418_065351.jpg

    Sorry if they are huge...
     
  3. bludiva
    Brilliant_Rock

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    by bludiva » Apr 18, 2019
    looks like they blew out the contrast in their photos to hide the flaws :snooty::snooty::snooty:
     
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  4. Txborn79
    Rough_Rock

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    by Txborn79 » Apr 18, 2019
    If it’s the seller I’m thinking of they photoshop a lot of their diamonds! Drives me crazy! :x2
     
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  5. lovedogs
    Ideal_Rock

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    by lovedogs » Apr 18, 2019
    Yes, return on principle for item not being as described. That's dishonest of them.
     
  6. anangel
    Shiny_Rock

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    by anangel » Apr 18, 2019
    Partial refund or returned at sellers expense.
    Either way, ding their feedback for pulling that move.
     
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  7. D&T
    Super_Ideal_Rock

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    by D&T » Apr 18, 2019
    I would return based on the image is not what you received.
     
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  8. Ontheblackrock15
    Rough_Rock

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    by Ontheblackrock15 » Apr 18, 2019
    Thanks for the responses. Okay I've contacted the seller regarding the difference. I've not decided if I'll ask for a partial refund, a return, or just leave negative feedback. Here's some shots of the earrings on in case that changes anyone's mind
    20190418_190207.jpg
    20190418_190139.jpg
     
  9. RayRay
    Rough_Rock

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    by RayRay » Apr 18, 2019
    I think they look good on your ear and from a distance!
     
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  10. WillyDiamond
    Brilliant_Rock

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    by WillyDiamond » Apr 19, 2019
    I think they also are attractive on your ear
     
    


    


  11. nala
    Ideal_Rock

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    by nala » Apr 19, 2019
    Can’t beat that price! I’d let my principles slide for a good deal
     
  12. Bron357
    Ideal_Rock

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    by Bron357 » Apr 19, 2019
    For the price, they are a good buy BUT these photos do not match the actual item, either photoshopped or adjusted to look much better. So if you do decide to keep them, ping them with negative feedback. They can’t give you negative feedback as a buyer btw.
     
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  13. bludiva
    Brilliant_Rock

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    by bludiva » Apr 19, 2019
    :lol-2::lol-2::lol-2:

    If you decide to keep them you can still write a review that warns others photos are doctored
     
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  14. junebug17
    Super_Ideal_Rock

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    by junebug17 » Apr 19, 2019
    I think they look nice, I would keep them.
     
  15. oldminer
    Ideal_Rock
    Trade

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    by oldminer » Apr 19, 2019
    They are well work the cost and look nice in your ears. At that size they are for looks and fun, not investment. Of course, if you don't like them, then use the return privilege, but it would be simply personal preference, not for some misrepresentation. The photos are so unrealistic that no one ought to have thought the photo was anything representational. Still, you have your options. Returning to get even with a vendor or leaving bad feedback on a very decent deal is not fair in my mind. The ball is totally in your court still. The risks with eBay buying are high and everyone should recognize that you often get bad merchandise there. Most can be returned, That's your safeguard.
     
    


    


  16. bludiva
    Brilliant_Rock

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    by bludiva » Apr 19, 2019
    Feedback doesn't have to be bad, just honest. If it were me and I decided to keep them I'd leave a 3 out of 5 or otherwise neutral rating (which to me is ok, you got what you paid for) and comment that the photos didn't match the product received so potential buyers can beware.

    I think there are lots of buyers who aren't savvy about photo manipulation. I also think there are buyers for this product at that price with realistic photos, the vendor needs to know doctored photos are not ok.

    I totally disagree that returning on principle of not supporting altered photos is "getting even". It's standing for greater transparency.
     
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  17. oldminer
    Ideal_Rock
    Trade

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    by oldminer » Apr 19, 2019
    Sure, you can "take a stand" if you want to. I don't have any skin in this game, so the customer can always do what they wish. However, the earrings look nice and seem to be fairly priced. They don't look anything like the dumb photo, but that photo was so awful it represented nothing at all realistic to begin with. No one should possibly rely on that miserable photo to purchase anything. However, I do strongly agree that leaving a lackluster 3 out of 5 stars is a great help for future potential customers so they can be made aware of the problem. Photos ought to look like the item which is actually going to be delivered. eBay is terrible about their policy in this regard.

    If the earring please you, then keep them, would be my suggestion. If you don't want them for any reason, then return them. The feedback system works for future customers, but once you decided to make a purchase, then only the merchandise itself should determine your decisions. Why spite yourself in returning something you like that is good value? Let your feedback help future customers.
     
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  18. DAF
    Shiny_Rock

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    by DAF » Apr 20, 2019
    Hmmm...Tables look as though they're different sizes.
     
  19. CheeSauce
    Rough_Rock

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    by CheeSauce » Apr 20, 2019
    I have been looking on eBay for an OEC for awhile now and I noticed that a lot of the photos are not the actual item. For instance, I will see the photo on multiple post (even though they act like it is the actual product) or I will see it being used on Etsy to market a completely different product (I saw the same photos used for a 2.5 ct ring and a 1.8 ct ring.) It definitely seems like misrepresentation when they are making it seem like the photo is the same item you will receive!
     
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  20. LisaRN
    Ideal_Rock

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    by LisaRN » Apr 20, 2019
    For tiny studs IMHO they are cute and worth the price. I would not leave anything but neutral feedback as recommended by other posters. I hate the thought of partial refunds because it seems that some buyers manipulate sellers into giving a partial refund which may or may not be warranted. IMHO- if you like it enough to keep it you bought it at the price you paid. If not- send it back.
     
  21. CHRISTY-DANIELLE
    Brilliant_Rock

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    by CHRISTY-DANIELLE » Apr 21, 2019
    I think it's a decent price for what you got. Personally, I'd keep them, but maybe avoid that seller in the future.
     

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