So I received my custom e-ring in the mail, but feel disappointed with the outcome. Although it looked great in pictures, it did not turn out the way I expected when I saw it in person. First, I wanted the band to be about 2.3mm but it is measured at 2.5, but I suppose that's understandable since it was handcrafted so you have to leave some buffer, although I wish it was thinner than it is. Second, there are some scratches on the platinum band. I know platinum can scratch easily, but come on, it's brand new and it has scratches already?? Third (and most disheartening), the ring practically fits my own finger. I asked for a 5.25 ring size, I got a 6.5 (based on several jewelers' measurements). I don't know how this vendor could have messed up the size that bad. I was told that if I got the ring resized from 6.5 to 5.25, it would greatly distort the ring, creating an oval shape. How true is this? With all the aforementioned in mind, I wouldn't feel good having them try to "fix" it. I'd rather have them just start over again. Is that something a customer should expect? I am very disappointed and sad. Now I will have to delay my proposal to at least another couple months b/c my gf is leaving town for a while.