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Appraisal Concern on Costco Diamond Band

diamonds01111111

Rough_Rock
Joined
Apr 6, 2019
Messages
1
6C0E1DD9-A697-4433-A33C-048803DD49D0.jpeg
Hi,
I purchased an $899 (12 stones) diamond band from Costco recently.
“Round Brilliant 0.63 ctw VS2 Clarity, I Color Diamond Platinum Band”
To be safe, I plan to insure the ring so I took it to my local gemologist to receive an insurance appraisal.

While browsing at her jewlery store, I noticed there was a huge price difference in my ring and the rings that looked very similar to mine, except all the rings I saw were in white gold.
While I don’t know the clarity of the stones, nor the weight or the color of those white gold rings, it made me concerned for my ring.

For example, a ring that looked almost identical to mine but was in white gold was priced at $2,180.
My appraisal for my platinum ring came back at $1,090 before tax, I’ll also add that all the specifics from the Costco website were confirmed.

Here’s my concern.
(The gemologist recommended Jewelers Mutual as my insurance because she uses them.)
JMutual does not give out a check to the client (me) when a piece needs to be replaced, it uses my jeweler of choice as a middle man.
So I asked the gemologist what would happen if I ever lost my ring and picked her store to get a new ring from. She did not give me a definitive answer.

My appraisal of $1,090 wouldn’t even afford me a similar ring in white gold at her store.
She explained that a ring bought online from Costco doesn’t have a lifetime warranty or the service from sitting down and talking to a jeweler that I would receive from buying at her store.

I do understand that but I feel as if my ring quality in her eyes, is not enough simply because of where it was bought.
As a customer, I was under the impression that an appraisal is based on the quality of the ring itself and it’s diamonds. Maybe I’m wrong.

But is this common?
Should I look for another insurance company instead?
My main concern is what would happen if my ring is ever lost or stolen and this just made me feel uneasy about the situation.
 

elizat

Brilliant_Rock
Joined
Mar 23, 2013
Messages
1,094
On insurance, it's a personal thing. Do you have a homeowners or renters policy? There is usually a built in amount for jewelry or you can add for a small fee. Personally, I would not insure a piece that is on a stand alone policy that is in that price range. But it's up to you.

The band you bought is pretty. I say enjoy it and just have it checked at another store periodically to make sure the stones are tight. The person you went to has rent and overhead costs that Costco doesn't, especially when you consider how large Costco is for volume buying. Costco can negotiate less for inventory and pass it to you.

You could get a similar replacement if you had to. Carat weight is slightly less on the link below, but they could likely do a slightly larger one if it was needed.

https://idjewelry.com/0-45ct-9-stone-u-prong-diamond-wedding-band-set-in-platinum-w3489-p-iadd.html
 

seaurchin

Brilliant_Rock
Joined
Nov 2, 2012
Messages
900
Though that's quite a chunk of change for many of us to spend on jewelry, by insurance standards, it may just not be a high enough value piece that people would usually purchase an individual policy on it. Perhaps that's why they don't quite seem to know how to handle it.

For ex., a $900 ring is probably only worth half that in the secondary market, at most. So I'd consider how many years it would take you in insurance premiums before you had given them that amount of money. Just my opinion. Good luck with it.
 

kipari

Brilliant_Rock
Premium
Joined
Jan 9, 2015
Messages
1,503
Don't let a jeweler assess an item that has been bought elsewhere. Especially on the internet. Of course she'd like you to return your ring and spend 2 x the amount with her.
Enjoy your new sparkly. Generally Costco has nice quality for good prices.
I'll let others chime on on the insurance details, since I'm not in the US and therefore not an expert on this
 

kmoro

Brilliant_Rock
Joined
Sep 13, 2018
Messages
1,076
Would you not go to Costco for the replacement? If so, the appraisal value should be ok. Are you saying that JM won’t deal with Costco? Who did your appraisal and how did they come up with $1090? Why would you go to this jeweller in case of a loss?

Also, does the insurer not have to pay attention to the details of the appraisal, as well as the value? I honestly don’t know this and hope someone will answer it. It seems that if they need to replace an item with the round brilliant .63 ctw, VS2, I color description, wouldn’t they need to go by description regardless of dollar appraisal? Or does the dollar value trump the description?
 

denverappraiser

Ideal_Rock
Trade
Joined
Jul 21, 2004
Messages
8,709
It sounds to me like your problem is with the appraisal, not the ring.

The onus is on the appraiser to explain most of what you’ve asked but I’ll try to give a short answer to the two biggest:

If you have a loss, the usual insurance company plan, with JM and most others, is to replace with ‘like kind and quality’, or words to that effect. This is why they want an appraisal in the first place. It’s effectively the purchase order for the replacement. They will take the description, photos and so on from the appraisal report, strip off the price, and ask the replacement jeweler how much they would charge to do that. If it’s below the insured value, they do it. If it’s not, they cash out for the face value of the policy. JM has lots of replacement jewelers, most of the industry, but Costco is noticeably not on the list. You can buy your replacement ring there and submit your receipt for reimbursement, but they won’t do it directly.

Most appraisals are estimating what it would cost to replace things at retail, new, locally. Replace. Retail. New. Local. Often that produces prices that are different from transaction prices, occasionally quite a bit different. As mentioned above, it’s up to the appraiser to explain to you how she came to the conclusions she did and it’s far from my place to second guess her without seeing both the merchandise and the report. Ring her up and discuss it. Her contact information should be right there in the report.

Quite specifically, the replace/retail/new/local appraisal question is NOT how much she would charge, at least not by definition. It doesn’t have a lifetime warranty. So? Most jewelry doesn’t. She can offer whatever sorts of warranties she wants on what she sells, and she can charge whatever she wants for it, but that’s not the question on the table.
 

mamadelmar

Shiny_Rock
Joined
Sep 7, 2011
Messages
101
6C0E1DD9-A697-4433-A33C-048803DD49D0.jpeg
Hi,
I purchased an $899 (12 stones) diamond band from Costco recently.
“Round Brilliant 0.63 ctw VS2 Clarity, I Color Diamond Platinum Band”
To be safe, I plan to insure the ring so I took it to my local gemologist to receive an insurance appraisal.

While browsing at her jewlery store, I noticed there was a huge price difference in my ring and the rings that looked very similar to mine, except all the rings I saw were in white gold.
While I don’t know the clarity of the stones, nor the weight or the color of those white gold rings, it made me concerned for my ring.

For example, a ring that looked almost identical to mine but was in white gold was priced at $2,180.
My appraisal for my platinum ring came back at $1,090 before tax, I’ll also add that all the specifics from the Costco website were confirmed.

Here’s my concern.
(The gemologist recommended Jewelers Mutual as my insurance because she uses them.)
JMutual does not give out a check to the client (me) when a piece needs to be replaced, it uses my jeweler of choice as a middle man.
So I asked the gemologist what would happen if I ever lost my ring and picked her store to get a new ring from. She did not give me a definitive answer.

My appraisal of $1,090 wouldn’t even afford me a similar ring in white gold at her store.
She explained that a ring bought online from Costco doesn’t have a lifetime warranty or the service from sitting down and talking to a jeweler that I would receive from buying at her store.

I do understand that but I feel as if my ring quality in her eyes, is not enough simply because of where it was bought.
As a customer, I was under the impression that an appraisal is based on the quality of the ring itself and it’s diamonds. Maybe I’m wrong.

But is this common?
Should I look for another insurance company instead?
My main concern is what would happen if my ring is ever lost or stolen and this just made me feel uneasy about the situation.
I just saw the same band on Costco.com and was wondering what the cut of the stones is (i.e., ideal cut)? It’s very pretty and the price is amazing!
 

sledge

Ideal_Rock
Premium
Joined
Apr 23, 2018
Messages
4,136
FWIW, check your homeowners policy. Mine includes several thousand dollars for jewelry and firearms by default.

We took a separate JM policy on my wife's rings because they exceed the base coverage we get for free with our homeowners policy.

Same deal with guns. I'm not even going to disclose the dollar amount of guns I own but suffice it to say a separate policy is in effect for those items as well; however, for more casual gun owners, the standard limits on your homeowners policy may be sufficient.

Lastly, did you have the appraisal done with an independent appraiser, or did you utilize a local jewelry store in house gemologist/appraiser? It almost sounds like the latter. If personally want an independent appraiser.
 

Rose-gold-or-bust

Shiny_Rock
Joined
Aug 7, 2019
Messages
313
What kind of jewelry store did you go to for appraisal? Some high end jewelry stores have higher prices as their standard, it doesn’t mean their ring quality is significantly better. Then you also have a variety of jewelry stores that mark their prices way up from what it should be so that it appears to be a great deal when they put it on sale the day it arrives on the showroom floor. Also, if you insure a Costco ring and then claim the insurance on it, they will only pay a jeweler up to the value of the ring (to a max of the appraised value). They will not let you buy a similar ring from Tiffany or Cartier if your original was Costco. If the exact ring is still for sale at Costco, that will likely be what you get and they won’t give you the difference from the appraised value back in cash.

You do not want the appraisal to be significantly more then you paid because then you’ll be paying more in premiums.
 
Last edited:

distracts

Ideal_Rock
Premium
Joined
Oct 11, 2011
Messages
5,374
Given that you literally just bought the ring and paid $900 for it, I'm not sure why you didn't insure it using the receipt? I don't feel like I can fault the appraiser for appraising it at just slightly above what you paid for the ring - after all, we all know what the ring is worth at retail prices right now and that is $900. No, the appraisal price wouldn't get you a similar ring at her store, but it would get you a similar ring at the place where you bought your ring. I would ask the question of what would happen if you lost the ring to your insurer. However, as others have said, this ring does not really meet the dollar amount most of us would separately insure.
 
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