I ordered a diamond from an online retailor. At first everything looks good. I did my order. My credit card got charged. I was giving a estimated delivery date that is between 2 to 3 weeks. After 2 weeks, I asked the vendor for the status. They told me the diamond was not available. But I was never notified. My order was not cancelled. My money was never refunded. The vendor claimed they refunded the money the next day but my credit company said it never happened. Meanwhile I noticed the GIA report on the diamond was updated. The diamond is a little smaller now, from 2.20 to 2.12, and the polish is changed from VG to EX. Do you think the vendor recut the diamond I ordered?But then why they hold my money all this time? Now they are trying to suggest other diamonds to me. Should I even trust them?
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