| Author | Topic: rip off at amsterdam diamond center |
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dennis j. smith rough rock Posts: 1 |
posted 08-06-2001 10:05 PM
I purchased a diamond pendant at amsterdam diamond center and I brought it to my local jewler and I was informed that it was a man made fake. I have e mailed amsterdam diamond center about this problem so I can get my money back but I get no response. Is there someone out there who can help. Please let me know and I will gladly pay you a commission for your help. |
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leonid Moderator Posts: 760 |
posted 08-06-2001 10:43 PM
Hi Dennis, That's a frustration indeed Bill Lieberum, www.consumersgemlab.com , and David Atlas, www.gemappraisers.com , will give you qualified advice. Another expert you might want to call is Martin Haske, http://www.gis.net/~adamas , he is in Brookline, MA, about 1:20 driving from you. Let us know what you'll find out |
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Cut Nut cut rock Posts: 192 |
posted 08-07-2001 07:09 AM
Buyers beware. Never buy overseas! No laws to protect you, and lots of vendors who know it. I bet you got a great price though? |
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Guy Leeser rough rock Posts: 1 |
posted 09-26-2002 14:00 PM
Dear Mr. Smith, I represent Amsterdam Diamond Center in the United States. Recently I came across your message and would like to respond. Amsterdam Diamond Center is a division of one of Holland's largest diamond companies. Over many decades this company has built up a reputation of being of the highest integrity. Without such a reputation no jewelry company will survive in the long run. Therefore we take any complaint that could damage our reputation extremely serious. After becoming aware of your message we immediately tried to find your transaction in our records. However, no transaction under your name showed up. Secondly, nobody in our company is aware of an e-mail that was sent by you. If we were, you would have been contacted immediately. I tried to get your phone number through information but they had nobody by your name in the town that you listed. Please e-mail us again and we will respond the same day and try to resolve this matter. |
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