![]() |
![]() ![]() ![]() |
|
| Diamond Jewelry Forums
|
|||
|
| |
||
» Diamond Prices and Grading »
» RockyTalky
» |
|
![]() |
WF lifetime Guarantee and policies |
![]() |
| P: 7/24/2008 1:51:28 PM | |
first123 Rough Rock Total Posts: 81 Last Post: 11/10/2008 Member Since: 6/18/2008 |
I had been really skeptical about buying online. It wasn't until I spoke with Brian at WF yesterday that I was truly confident about my purchase. They have a few policies that I did not know about and I wish I had known bc it would have taken a lot of the stress out of this process. I'm sure many other PS vendors have similar policies in place but I will point out a couple that I loved for newbies like myself who are on the fence about buying online: For the lifetime of the ring you can send it back to be serviced (free) As Brian put it, they will basically take care of your ring for life at no additional cost. When I first came to this forum I thought every member was in some way employed by WF or GOG because of all the nice things that were said about those companies. Now I realize it is the business practices and the quality of their products that has earned them such a flawless reputation amongst diamond enthusiasts. |
| Posted: 7/24/2008 1:51:28 PM | |
![]() |
There are 7 replies to this message. There are 7 replies on this page. |
![]() |
| P: 7/24/2008 3:38:41 PM | |
|
denverboy Cut Rock Total Posts: 220 Last Post: 2/5/2009 Member Since: 7/10/2008 |
i may be making a WF purchase soon, so good to hear. How many WF customers send it back to them for polishing and pay for shipping/insurance vs going to a local B&M store and paying for the actual cleaning/polishing? And how much (approx) is the shipping/insurance cost each time?
|
| Posted: 7/24/2008 3:38:41 PM | |
| P: 7/24/2008 3:41:34 PM | |
first123 Rough Rock Total Posts: 81 Last Post: 11/10/2008 Member Since: 6/18/2008 |
That is a great question and one that I can't answer, but I think my favorite policy was that they will replace lost stones in your setting. That is something you would most likely need to pay a few $100 for at a local B&M.
|
| Posted: 7/24/2008 3:41:34 PM | |
| P: 7/24/2008 3:42:30 PM | |
|
Ellen Ideal Rock Total Posts: 22,894 Last Post: 11/6/2009 Member Since: 1/13/2006 |
Date: 7/24/2008 1:51:28 PM Yup. Author:first123 I had been really skeptical about buying online. It wasn't until I spoke with Brian at WF yesterday that I was truly confident about my purchase. They have a few policies that I did not know about and I wish I had known bc it would have taken a lot of the stress out of this process. I'm sure many other PS vendors have similar policies in place but I will point out a couple that I loved for newbies like myself who are on the fence about buying online: For the lifetime of the ring you can send it back to be serviced (free) As Brian put it, they will basically take care of your ring for life at no additional cost. When I first came to this forum I thought every member was in some way employed by WF or GOG because of all the nice things that were said about those companies. Now I realize it is the business practices and the quality of their products that has earned them such a flawless reputation amongst diamond enthusiasts.
~~~~~~~~~~~~~~~~ |
| Posted: 7/24/2008 3:42:30 PM | |
| P: 7/24/2008 3:44:50 PM | |
|
Skippy123 Ideal Rock Total Posts: 19,823 Last Post: 11/22/2009 Member Since: 11/24/2006 |
Date: 7/24/2008 3:42:30 PM Nice, huh?! There are a lot of great vendors on Pricescope!!! Thanks for the great review!
Author: Ellen Date: 7/24/2008 1:51:28 PM Yup. Author:first123 When I first came to this forum I thought every member was in some way employed by WF or GOG because of all the nice things that were said about those companies. Now I realize it is the business practices and the quality of their products that has earned them such a flawless reputation amongst diamond enthusiasts. ![]() Skippy "The only things that stand between a person and what they want in life are the will to try it, and the faith to believe it's possible" Rich Devos |
| Posted: 7/24/2008 3:44:50 PM | |
| P: 7/24/2008 3:46:42 PM | |
ellabella Rough Rock Total Posts: 6 Last Post: 9/25/2008 Member Since: 10/17/2007 |
Do you have to get shipping insurance if you already have a separate insurance policy on your ring?
|
| Posted: 7/24/2008 3:46:42 PM | |
| P: 7/24/2008 3:52:16 PM | |
|
denverboy Cut Rock Total Posts: 220 Last Post: 2/5/2009 Member Since: 7/10/2008 |
Date: 7/24/2008 3:46:42 PM Author: ellabella Do you have to get shipping insurance if you already have a separate insurance policy on your ring? apparantly on another post I made today someone else said that insurance companies may not cover the ring while it is in transit/during shipping. This is something you should check w/ them. Not sure if it is standard that they do or don't...
|
| Posted: 7/24/2008 3:52:16 PM | |
| P: 7/24/2008 5:08:43 PM | |
J2K Rough Rock Total Posts: 61 Last Post: 7/2/2009 Member Since: 6/10/2008 |
Shipping insurance would probably only cost a few bucks anyways, so I'd get it regardless of whether or not your Jewelry insurance would cover any loss.
|
| Posted: 7/24/2008 5:08:43 PM | |
|
|
Next Page |
| « Help please - need opinions on 2 round brilliants « | » Where to Find Loose Diamond Photos???? » |
Contact Us | Back Home | Privacy Statement | Forum Agreement | Forum Policies | |
| Ideal BB Version: 0.1.5.4.beta1 | Message forum software powered by the Ideal BB |
Pricescope -
Knowledge -
Diamond Prices -
Tools -
Resources -
About
© 2000-2009 Pricescope. Terms of Use Privacy Policy Disclaimer
forum archives