JamesAllen.com
 

Diamond Jewelry Forums   Picture Gallery   Video Gallery   Journal

   
 Search Posted Today Most Active Help   
 » Home »  » Pricescope café »  » Hangout »  » Beware of Classiccloseouts.com


  

 Beware of Classiccloseouts.com

P:  7/13/2008 12:00:57 PM  
orbaya
orbaya

Ideal Rock
Total Posts: 1,045
Last Post: 11/24/2009
Member Since: 11/2/2004
 

I just wanted to give a heads up to anyone who has shopped or is planning to shop at this store to watch your credit/debit card statements.

I placed one order with http://www.classiccloseouts.com/ in 2006 with no problems at all.  I looked at my bank statement online yesterday and imagine my surprise when I saw a charge for $69.99 (way more than the order I placed) from this store.  I went to my bank and they are filing a dispute, issuing me a new debit card, etc.  What a hassle because I can't use my card for a week until I get my new one.  They told me that I'm not the first person to have this problem with the store. 


The bank told me to contact the store, so I tried to this afternoon.  There is no phone number on their website so I emailed them.  I was really wanting to speak to someone, so I did some searching and found a number and I called it.  They apparently don't want to talk to people because their mailbox is full.  I tried every department listed on their phone tree...customer service, administrative office, marketing, order status, etc....all full.  Highly suspicious I'd say.


While I was trying to find a phone number, I came across MANY complaints about this store about not refunding money for returned items.  For the hell of it, I checked out the BBB...their record is awful!  http://search.newyork.bbb.org/reports.aspx?pid=44&page=1&id=73198

I did some searching and this is a very well-known problem from this store that many people are going through.


I recommend that people stay away from this site...they sound like an awful company if you have problems and the fact that you can't speak with someone isn't good.  I just wanted to pass along my experience with them and the illegal charge on my card.  If you shop with them, be careful! 




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I never worry about diets. The only carrots that interest me are the number you get in a diamond.

~Mae West






Posted:  7/13/2008 12:00:57 PM

 Previous Page Next Page 
« Signed Pieces Sale «» Pics: Honeymoon hiking in New Mexico! »

Jump to:



Contact Us  |  Back Home  |  Privacy Statement  |  Forum Agreement  |  Forum Policies

Ideal BB Version: 0.1.5.4.beta1 Message forum software powered by  the Ideal BB

IdealBB Badge


Pricescope - Knowledge - Diamond Prices - Tools - Resources - About

© 2000-2009 Pricescope. Terms of Use Privacy Policy Disclaimer
forum archives