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 » Bride World Wide & Grooms Grooves
»  » Ring Sized - Diamond Fell Out
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Ring Sized - Diamond Fell Out |
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| P: 3/24/2008 1:06:23 PM | |
Coreysgirl Rough Rock Total Posts: 71 Last Post: 6/2/2008 Member Since: 2/5/2008 |
Good Afternoon... I have a problem. My fiance' got my ring from Rogers and Holland. When he purchased he didn't have time to get it sized because he wanted me to have it for Valentine's Day. So I figured I would take the ring and have it sized myself. Well when I called them they told me it can take up to two weeks to get it back. I just got my ring and I didn't want to wait so I took it to a jewelry store I get my jewelry cleaned at. After they resized my ring and gave it to me I noticed one of the small diamonds was missing on the side. So I went back in and they replaced it with another one. Well this morning when I was on my way to work I noticed another one came out. I can't express enough how upset I am right now, especially because I should have followed my first mind and took it to Rogers and Holland. Now if I had it resized somewhere else does this void out my warranty. |
| Posted: 3/24/2008 1:06:23 PM | |
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There are 4 replies to this message. There are 4 replies on this page. |
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| P: 3/24/2008 1:10:48 PM | |
CrookedRock Ideal Rock Total Posts: 1,738 Last Post: 6/8/2009 Member Since: 5/8/2007 |
Is this a pave ring? a bead set? as far as the warranty, I'm not so sure, but I would bet that it may void the warranty... Sorry about the frustration, bummer!
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| Posted: 3/24/2008 1:10:48 PM | |
| P: 3/24/2008 1:21:07 PM | |
niceice Ideal Rock Total Posts: 1,792 Last Post: 7/22/2008 Member Since: 1/29/2003 |
Sorry to hear that you are experiencing problems with your new ring. In most cases, having your ring worked on by a non-authorized service provider will void a manufacturer warranty - this is actually true for practically every consumer product - not just jewelry by the way.
Todd L. Gray, President |
| Posted: 3/24/2008 1:21:07 PM | |
| P: 3/24/2008 4:11:39 PM | |
LegacyGirl Ideal Rock Total Posts: 1,757 Last Post: 1/15/2009 Member Since: 11/16/2007 |
I'm so sorry to hear what happened to your ring 
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| Posted: 3/24/2008 4:11:39 PM | |
| P: 3/24/2008 5:00:00 PM | |
Allison D. Ideal Rock Total Posts: 1,721 Last Post: 11/20/2009 Member Since: 2/1/2008 |
Sorry to hear abour your ring. Agree with Todd - it's likely that the warranty has been voided once an outside provider touches your piece. That doesn't mean you can't get the original vendor to fix it, by the way; it just means you might have to pay for the repair. If you take it to a non-authorized provider, you'll pay for the repair as well, so I'd prefer to pay the original provider who stands a better chance of getting it right. Allison Dewey...."Alj" |
| Posted: 3/24/2008 5:00:00 PM | |
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