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»  » if you bought any jewelry from willow estates in San Jose - get it appraised!
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if you bought any jewelry from willow estates in San Jose - get it appraised! |
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| P: 2/23/2008 1:06:53 PM | |
ringster Ideal Rock Total Posts: 922 Last Post: 1/8/2009 Member Since: 10/25/2007 |
i posted this in rockytalky too -- --------------------------------------------------------- be wary of buying from Willow Estates in San Jose, CA!!! and if you did buy from them get your jewelry appraised! FI saw an article on the news about this last night. the San Jose PD is opening an investigation into them. when i was shopping for my ering, my FI and i went to the jewelers next door to them and walked by this place. luckily we did not go in. this article shows that it is really important to get any purchase independently appraised http://www.nbc11.com/news/15368424/detail.html South Bay Jeweler Admits Lying To Customers SJPD Opens Investigation Into Jeweler POSTED: 11:11 am PST February 21, 2008 UPDATED: 4:13 pm PST February 21, 2008 [NEWSVINE: South Bay Jeweler Admits Lying To Customers] [DELICIOUS: South Bay Jeweler Admits Lying To Customers] [DIGG: South Bay Jeweler Admits Lying To Customers] [FACEBOOK: South Bay Jeweler Admits Lying To Customers] [REDDIT: South Bay Jeweler Admits Lying To Customers] [RSS] [PRINT: South Bay Jeweler Admits Lying To Customers] [EMAIL: South Bay Jeweler Admits Lying To Customers] A South Bay jeweler is apologizing for selling poor quality diamonds to some of his customers. Dan Mokma, the owner of Willow Estates in San Jose, said he was desperate for cash to pay his bills. Customers paid thousands of dollars for what they thought were quality diamonds. Mokma admits wrongdoing. South Bay Jeweler Admits To Lying To Customers About Diamonds "I regret that. I did do that. And I deeply regret that. And I've been doing everything I can to make it right," Mokma said. Darren Kimura said he bought diamond earrings from Mokma in late 2006 as a Christmas present for his wife. The Kimuras had the earrings appraised and found out that the earrings were not real but cubic zirconias instead. "Trust is everything when it comes to doing business," Kimura said. "If you can't have trust, you can't have anything really." Kimura said he took the earrings back to Mokma and the owner agreed to give earrings with diamonds in return. Mokma denies selling cubic zirconias to any of his customers. Mokma said he's willing to give his customers their money back, give them a better stone, or trade it for something else. The Better Business Bureau said Willow Estates Jewelry currently has an unsatisfactory rating because the business did not answer a complaint request that the BBB had sent on behalf of a customer. The BBB said it's always a good idea to get a second opinion on your jewelry if you have any suspicions. A long time family friend and employee of Mokma's calls him a "fair and honest" man. "He has never, ever led me to believe that he was a crook," the family friend said. Because of the NBC11 story, San Jose police said they received a phone call from a "concerned customer," NBC11's George Kiriyama reported. A police department spokesman said the fraud unit would open an investigation alongside the Santa Clara County D.A.'s office. |
| Posted: 2/23/2008 1:06:53 PM | |
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There are 2 replies to this message. There are 2 replies on this page. |
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| P: 3/21/2008 2:46:16 PM | |
Peepa Cut Rock Total Posts: 238 Last Post: 11/11/2009 Member Since: 2/21/2007 |
 Ok so I'm so behind the times. I just read the article about Dan Mokma on Yelp. Mara's posting actually. My husband bought e-ring from there a few years ago. Can any of you recommend an appraiser in the area? (Santa Clara, Campbell, Sunnyvale, Los Gatos, Willow Glen, etc) And how much should I expect to pay?
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| Posted: 3/21/2008 2:46:16 PM | |
| P: 3/21/2008 4:47:46 PM | |
niceice Ideal Rock Total Posts: 1,792 Last Post: 7/22/2008 Member Since: 1/29/2003 |
Date: 3/21/2008 2:46:16 PM Author: Peepa Ok so I'm so behind the times. I just read the article about Dan Mokma on Yelp. Mara's posting actually. My husband bought e-ring from there a few years ago. Can any of you recommend an appraiser in the area? (Santa Clara, Campbell, Sunnyvale, Los Gatos, Willow Glen, etc) And how much should I expect to pay?There are a few independent appraisers in the Bay Area, click on the Resources link at the top of this page and then select Appraisers from the drop down list and then click on the image for California and drift through the listings. As vendors we can't suggest a specific appraiser, but I can tell you that we've had experience with all of the ones listed and have no complaints. Also, it was mentioned on another thread (which caused me to search for this one) that Joe Escobar Jewelers in Campbell / San Jose is offering free verification as a public service to this regard, they happen to be an excellent retail store - however in a situation such as this, verification provided by a neutral, independent appraiser will carry more weight in the event that something is wrong with your purchase. Todd L. Gray, President |
| Posted: 3/21/2008 4:47:46 PM | |
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