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I feel a bit irritated

P: 11/23/2007 6:00:01 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	I know I am probably being silly. I just feel so fed up when emails go unanswered. I always seem to hit the spam filter when I email Whiteflash. Of course I could call them... but it costs a fortune to call from the UK. I just need to clarify a few details before they send it. I think I am just missing my ring and want it back now.
Posted: 11/23/2007 6:00:01 PM

There are 24 replies to this message. There are 24 replies on this page.

P: 11/23/2007 6:04:56 PM
Skippy123 Ideal Rock Total Posts: 19,823 Last Post: 11/22/2009 Member Since: 11/24/2006	I am sorry, email them and see if they can call you. Can you were your princess while you wait? Skippy "The only things that stand between a person and what they want in life are the will to try it, and the faith to believe it's possible" Rich Devos
Posted: 11/23/2007 6:04:56 PM

P: 11/23/2007 6:07:42 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	I have been emailing them - for a few days now. I know yesterday was TG but its from before then. I don't think my emails are getting through. I had this problem last time I upgraded. They said they didn't receive them. I can wear the princess - I just miss my other one.
Posted: 11/23/2007 6:07:42 PM

P: 11/23/2007 6:08:47 PM
DiamanteBlu Ideal Rock Total Posts: 2,474 Last Post: 11/6/2009 Member Since: 7/12/2005	I have a big problem with communicating by email. [Maybe it's my age! LOL!] I prefer to pick up the phone and call. I know there are prepaid cards for international long distance to keep the costs down or you could consider Skype. In any case, I'd pick up the phone and call. DB ============================ Blu "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." Ben Franklin, 1759
Posted: 11/23/2007 6:08:47 PM

P: 11/23/2007 6:21:29 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	The funny thing is, my emails seemed to reach them before I wired the payment to them. Now none are getting through. It just feels that you don't get the same attention after you pay. Maybe I'm just tired and cranky.....
Posted: 11/23/2007 6:21:29 PM

P: 11/23/2007 6:37:37 PM
thing2of2 Ideal Rock Total Posts: 7,661 Last Post: 11/23/2009 Member Since: 1/1/2007	That's a bummer about missing your ring. I bet your e-mails are probably just going to their spam folder...WF has always been super attentive to my e-mails, no matter what they are about. Although it could vary between salespeople, maybe? I always work with Sheerah and she is seriously AWESOME...super attentive and very quick to e-mail back-I highly recommend her if you're looking for someone great to work with! And FYI, they may not be open today-a lot of businesses are closed the day after Thanksgiving to give people a long weekend. I hope you get through to them soon!
Posted: 11/23/2007 6:37:37 PM

P: 11/23/2007 6:39:20 PM
DiamanteBlu Ideal Rock Total Posts: 2,474 Last Post: 11/6/2009 Member Since: 7/12/2005	You may be tired and cranky but the difficulty in communication sure is frustrating! Keep after them. ============================ Blu "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." Ben Franklin, 1759
Posted: 11/23/2007 6:39:20 PM

P: 11/23/2007 6:40:23 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	Thankyou Normally if someone isn't at work for any reason, I get an automated out of office response. I'm not getting that so I am assuming that my emails just aren't reaching them. My ring is due to ship on Monday or Tuesday and I need to make sure of a few details before its sent. I am working with Celina (she has always been my sales rep) and the last email I got from her, didn't 'sound' like her.... I think someone else may have emailed on her behalf. I should just give up and wait till Monday but I'm worried I will be too late and the parcel will be sent.
Posted: 11/23/2007 6:40:23 PM

P: 11/23/2007 6:49:36 PM
Ellen Ideal Rock Total Posts: 22,894 Last Post: 11/6/2009 Member Since: 1/13/2006	Mais, if you really need to tell them something, just yell at John over in Rocky Talky. Well, don't really yell, you know what I mean. ~~~~~~~~~~~~~~~~ "It is also important for the State to inculcate in its subjects an aversion to any 'conspiracy theory of history' for a search for 'conspiracies' means a search for motives and an attribution of responsibility for historical misdeeds." -Murray N. Rothbard, in The Anatomy of the State John Swinton [1829-1901] Chief Editorial Writer of the New York Times (Considered "the Dean of his Profession" by his peers), when asked to toast an 'Independent Press' in a gathering at the National Press Club, circa 1880 "There is no such thing in America as an independent press unless it is in the country towns. You know it, and I know it. There is not one of you who dare express an honest opinion. If you express it you know beforehand that it would never appear in print. I am paid... for keeping my honest opinions out of the paper I am connected with. Others of you are paid similar salaries for doing similar things.... The business of the New York journalist is to distort the truth, to lie outright, to pervert, to vilify, to fawn at the feet of Mammon, and sell his country and race for his daily bread, or for what is about the same thing, his salary. You know this, and I know it and what foolery to be toasting an 'independent press.' We are tools, and the vassals of rich men behind the scenes. We are jumping-jacks. They pull the strings and we dance. Our time, our talents, our lives, our possibilities, all are the property of other men. We are intellectual prostitutes."
Posted: 11/23/2007 6:49:36 PM

P: 11/23/2007 7:02:17 PM
VegasAngel Ideal Rock Total Posts: 1,449 Last Post: 11/10/2009 Member Since: 10/12/2005	I'm sorry you are having email communication issues. With the email system you use are you able to set it up to receive read receipts? "Angels can fly because they take themselves lightly." GK Chesterton
Posted: 11/23/2007 7:02:17 PM

P: 11/23/2007 7:02:57 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	I can't yell darling. I'm far too British Its after closing time there now, thats if they were even open today. I will just leave it and hope I get a response on Monday.
Posted: 11/23/2007 7:02:57 PM

P: 11/23/2007 7:03:39 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	Date: 11/23/2007 7:02:17 PM Author: VegasAngel I'm sorry you are having email communication issues. With the email system you use are you able to set it up to receive read receipts? I don't know... I'm not very technically minded I will go and have a look - nope, I can't see an option for that. There is probably one there but I can't find it.
Posted: 11/23/2007 7:03:39 PM

P: 11/23/2007 7:12:20 PM
JohnQuixote Ideal Rock Total Posts: 5,212 Last Post: 5/24/2008 Member Since: 9/9/2004	Hi Maise. I was emailed by another Pricescoper to alert me to this thread (thank you!) The last email we have in our system from you was Wednesday: You wrote to Vera, asking about a shipping date update and she replied that shed send you an update Mon or Tue. Did you receive it? Thats the last thing I have in the system from you, except for the email you sent me about an hour ago. I have replied to you via email as well as here... Was there more? I know we have had filtering issues from your account before - I promise we are not ignoring our beloved UK lassies (and blokes)! I'm leaving for the day but will check email - and here - later tonight. John __________________________ John Pollard Whiteflash Director of Education 2004-2007
Posted: 11/23/2007 7:12:20 PM

P: 11/23/2007 7:14:08 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	Date: 11/23/2007 7:12:20 PM Author: JohnQuixote Hi Maise. I was emailed by another Pricescoper to alert me to this thread (thank you!) The last email we have in our system from you was Wednesday: You wrote to Vera, asking about a shipping date update and she replied that shed send you an update Mon or Tue. Did you receive it? Thats the last thing I have in the system from you, except for the email you sent me about an hour ago. I have replied to you via email as well as here... Was there more? I know we have had filtering issues from your account before - I promise we are not ignoring our beloved UK lassies (and blokes)! I'm leaving for the day but will check email - and here - later tonight. I got your email - and have replied. Thanks John
Posted: 11/23/2007 7:14:08 PM

P: 11/23/2007 8:20:05 PM
Steel Ideal Rock Total Posts: 2,982 Last Post: 11/21/2009 Member Since: 7/8/2006	Hi Maisie, From my experiences I would like to reassure you about WF. I am in Ireland and understand why you don't want to call. At times it can feel that you are 'waiting' for a reply but overall I have found WF to be VERY attentive. Only once or twice does an e-mail go AWOL, it is rare and a gentle follow up e-mail does the trick. If it is urgent do pick up the phone. I saw John responded here but in the future, don't wait if you think something needs urgent attention, pick up the phone. (Is after 6pm cheaper for you on your tariff?) (As an aside it is entirely possible that no mails got through to WF the last month (or so) because they were inundated with requests from ME! - so if that was the case I am very sorry to have been a WF hog!) PS. I am sorry you are missing your ring. Big Hug!
Posted: 11/23/2007 8:20:05 PM

P: 11/24/2007 11:44:13 AM
Addy Ideal Rock Total Posts: 3,915 Last Post: 11/18/2009 Member Since: 10/20/2007	Maisie, I live in the UK and speak to my parents every weekend. Most of my friends don't call me because they think it's expensive so I end up calling them (even though it's really not pricey for them to call me at all - in fact, it's about 2cents/minute - if only they would realise!!). I pay 3p/minute for weekday calls and 2p/minute for weekend calls to the US. That means that a 30 minute call to WF on a weekday would cost you under a pound. If you can afford that there really are ways.
Posted: 11/24/2007 11:44:13 AM

P: 11/24/2007 12:02:43 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	Date: 11/24/2007 11:44:13 AM Author: Addy Maisie, I live in the UK and speak to my parents every weekend. Most of my friends don't call me because they think it's expensive so I end up calling them (even though it's really not pricey for them to call me at all - in fact, it's about 2cents/minute - if only they would realise!!). I pay 3p/minute for weekday calls and 2p/minute for weekend calls to the US. That means that a 30 minute call to WF on a weekday would cost you under a pound. If you can afford that there really are ways. When you put it like that then I agree, its affordable. I think my point was that if you market yourself as an online vendor, surely it means that email would be a good way to communicate - especially if your customers are overseas. It turns out that the problem is at my end - so WF aren't getting my emails. My post was really just for a bit of support I think. If anyone understands how it feels to miss ones ring, its Pricescopers. I felt like this last time it went back for upgrade. Maybe I should just go with it next time
Posted: 11/24/2007 12:02:43 PM

P: 11/24/2007 12:10:52 PM
Skippy123 Ideal Rock Total Posts: 19,823 Last Post: 11/22/2009 Member Since: 11/24/2006	Maisie, we are here for ya!!! I know I am glad you got things worked out! Skippy "The only things that stand between a person and what they want in life are the will to try it, and the faith to believe it's possible" Rich Devos
Posted: 11/24/2007 12:10:52 PM

P: 11/24/2007 12:20:17 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	Thank you Skippy. You know, in the great scheme of things its not the end of the world. There are far bigger things going on.... such as Scarleta and Bee's pups being poorly. I will shut up and stop complaining
Posted: 11/24/2007 12:20:17 PM

P: 11/24/2007 12:35:53 PM
Addy Ideal Rock Total Posts: 3,915 Last Post: 11/18/2009 Member Since: 10/20/2007	Date: 11/24/2007 12:02:43 PM Author: Maisie Date: 11/24/2007 11:44:13 AM Author: Addy Maisie, I live in the UK and speak to my parents every weekend. Most of my friends don't call me because they think it's expensive so I end up calling them (even though it's really not pricey for them to call me at all - in fact, it's about 2cents/minute - if only they would realise!!). I pay 3p/minute for weekday calls and 2p/minute for weekend calls to the US. That means that a 30 minute call to WF on a weekday would cost you under a pound. If you can afford that there really are ways. When you put it like that then I agree, its affordable. I think my point was that if you market yourself as an online vendor, surely it means that email would be a good way to communicate - especially if your customers are overseas. It turns out that the problem is at my end - so WF aren't getting my emails. My post was really just for a bit of support I think. If anyone understands how it feels to miss ones ring, its Pricescopers. I felt like this last time it went back for upgrade. Maybe I should just go with it next time No no, I agree with you completely. I've just heard you mention a couple of times that calling is expensive and weren't sure that you were aware that it could be inexpensive (although yes, vendor should have easier way to contact) and now seemed as good a time as any to mention it.
Posted: 11/24/2007 12:35:53 PM

P: 11/24/2007 12:54:19 PM
iwannaprettyone Ideal Rock Total Posts: 3,547 Last Post: 11/17/2009 Member Since: 2/5/2002	My emails to sales and info both got kicked back but to James and Vera no problem. It's is strange. Iwanna x (IWPO) *****Status: MARRIED!!!!*****
Posted: 11/24/2007 12:54:19 PM

P: 11/24/2007 1:01:09 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	It is strange. I thought it was because their spam filter just didn't like me!
Posted: 11/24/2007 1:01:09 PM

P: 11/24/2007 7:03:31 PM
bee* Ideal Rock Total Posts: 11,097 Last Post: 11/22/2009 Member Since: 5/14/2006	Date: 11/24/2007 12:20:17 PM Author: Maisie Thank you Skippy. You know, in the great scheme of things its not the end of the world. There are far bigger things going on.... such as Scarleta and Bee's pups being poorly. I will shut up and stop complaining Not at all! I can understand how frustrating it is when you want to get info on your rings and your emails haven't got through! I hope that you got everything sorted out and that you'll have your ring back on your finger soon!
Posted: 11/24/2007 7:03:31 PM

P: 11/25/2007 1:08:04 PM
Maisie Ideal Rock Total Posts: 7,766 Last Post: 11/21/2009 Member Since: 12/30/2006	Date: 11/24/2007 7:03:31 PM Author: bee* Date: 11/24/2007 12:20:17 PM Author: Maisie Thank you Skippy. You know, in the great scheme of things its not the end of the world. There are far bigger things going on.... such as Scarleta and Bee's pups being poorly. I will shut up and stop complaining Not at all! I can understand how frustrating it is when you want to get info on your rings and your emails haven't got through! I hope that you got everything sorted out and that you'll have your ring back on your finger soon! Thankyou Bee. I do complain too much though. I need to learn to rein it in a bit
Posted: 11/25/2007 1:08:04 PM

P: 11/25/2007 1:57:33 PM
bee* Ideal Rock Total Posts: 11,097 Last Post: 11/22/2009 Member Since: 5/14/2006	Date: 11/25/2007 1:08:04 PM Author: Maisie Date: 11/24/2007 7:03:31 PM Author: bee* Date: 11/24/2007 12:20:17 PM Author: Maisie Thank you Skippy. You know, in the great scheme of things its not the end of the world. There are far bigger things going on.... such as Scarleta and Bee's pups being poorly. I will shut up and stop complaining Not at all! I can understand how frustrating it is when you want to get info on your rings and your emails haven't got through! I hope that you got everything sorted out and that you'll have your ring back on your finger soon! Thankyou Bee. I do complain too much though. I need to learn to rein it in a bit Hey I'm Irish-not a day goes by that we don't complain about life, the weather, your wan down the road
Posted: 11/25/2007 1:57:33 PM

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