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Question about Whiteflash and bringing in stones |
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| P: 9/12/2007 7:15:31 PM | |
leapinghorse Rough Rock Total Posts: 67 Last Post: 7/1/2008 Member Since: 4/30/2007 |
Hello, I called Whiteflash today and asked to have three stones brought in and an analysis done/idealscope image taken. I was told that for each stone that was returned I would be charged $65. This would apply even if I made a purchase. So, if I brought in two diamonds, bought one and returned the other, I would have to pay $65. Is this right?
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| Posted: 9/12/2007 7:15:31 PM | |
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There are 6 replies to this message. There are 6 replies on this page. |
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| P: 9/12/2007 7:17:44 PM | |
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ajdubya126 Rough Rock Total Posts: 45 Last Post: 7/6/2008 Member Since: 7/19/2007 |
yes, that is what happens.
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| Posted: 9/12/2007 7:17:44 PM | |
| P: 9/12/2007 7:25:12 PM | |
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Ellen Ideal Rock Total Posts: 22,894 Last Post: 11/6/2009 Member Since: 1/13/2006 |
I assume you've looked at their on hand inventory first?
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| Posted: 9/12/2007 7:25:12 PM | |
| P: 9/12/2007 7:54:57 PM | |
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diamondseeker2006 Ideal Rock Total Posts: 17,609 Last Post: 11/18/2009 Member Since: 1/11/2006 |
That's why we always encourage people to focus on their in-house stones where all the information is already provided. But yes, it's totally fair. They have to pay to have stones brought in and then send them back, so they are simply covering their expenses on stones not bought.
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| Posted: 9/12/2007 7:54:57 PM | |
| P: 9/12/2007 8:27:27 PM | |
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JohnQuixote Ideal Rock Total Posts: 5,212 Last Post: 5/24/2008 Member Since: 9/9/2004 |
Date: 9/12/2007 7:15:31 PM Author:leapinghorse Hello, I called Whiteflash today and asked to have three stones brought in and an analysis done/idealscope image taken. I was told that for each stone that was returned I would be charged $65. This would apply even if I made a purchase. So, if I brought in two diamonds, bought one and returned the other, I would have to pay $65. Is this right?
John |
| Posted: 9/12/2007 8:27:27 PM | |
| P: 9/12/2007 8:40:02 PM | |
MadMontie1 Rough Rock Total Posts: 7 Last Post: 9/14/2007 Member Since: 9/4/2007 |
I'm having the same thing done at this time too (Thanks Celina from Whiteflash!) I'm looking for a 0.75-0.85 princess cut and there's only a few they have in stock (1 or 2 ACA and 1 expert selection but it's pretty rectangular). I cant wait for my e-mail tomorrow with my images and idealscope!
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| Posted: 9/12/2007 8:40:02 PM | |
| P: 9/12/2007 8:57:21 PM | |
leapinghorse Rough Rock Total Posts: 67 Last Post: 7/1/2008 Member Since: 4/30/2007 |
Thanks for all the replies. I was under the impression that their was no cost if one of the stones were purchased. I suppose I misunderstood what I had read. At least I will have the comfort of having a proper analysis done and idealscope images sent.
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| Posted: 9/12/2007 8:57:21 PM | |
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