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 Butterfield Jewelers

P:  7/21/2007 11:28:01 PM  
Sledneck27
Sledneck27

Rough Rock
Total Posts: 30
Last Post: 9/12/2007
Member Since: 7/11/2007
 
Ok, I didnt buy anything from these guys, I dont even know where theyre located. I started this thread because a section of thier website pi$$ed me off something FURIOUS!!!!

Here, give this section a read, Butterfield Jewelers: Diamonds on the Web.

I realize theyre just trying to proctect thier little piece of the jewelry world, but what really got to me was this assertion, "The sad truth is that the only people who are buying diamonds on the web are the people who know the least about diamonds." . WHOA THERE BUDDY!!! I did a TON of research, and likely got a better deal than they would EVER be able to offer. You know, its fine to try and protect whats yours, but come on!!!! Youre insulting potential customers! 
 
Posted:  7/21/2007 11:28:01 PM

 There are 11 replies to this message.  There are 11 replies on this page.

P: 7/21/2007 11:37:22 PM
Ellen
Ellen

Ideal Rock
Total Posts: 22,894
Last Post: 11/6/2009
Member Since: 1/13/2006
 
Not surprising, at all.

I got an even bigger kick out of the 12 other reasons not to buy on the internet. Funny.

~~~~~~~~~~~~~~~~

"It is also important for the State to inculcate in its subjects an aversion to any 'conspiracy theory of history' for a search for 'conspiracies' means a search for motives and an attribution of responsibility for historical misdeeds."

-Murray N. Rothbard, in The Anatomy of the State



John Swinton [1829-1901] Chief Editorial Writer of the New York Times (Considered "the Dean of his Profession" by his peers), when asked to toast an 'Independent Press' in a gathering at the National Press Club, circa 1880

"There is no such thing in America as an independent press unless it is in the country towns. You know it, and I know it. There is not one of you who dare express an honest opinion. If you express it you know beforehand that it would never appear in print. I am paid... for keeping my honest opinions out of the paper I am connected with. Others of you are paid similar salaries for doing similar things....

The business of the New York journalist is to distort the truth, to lie outright, to pervert, to vilify, to fawn at the feet of Mammon, and sell his country and race for his daily bread, or for what is about the same thing, his salary. You know this, and I know it and what foolery to be toasting an 'independent press.' We are tools, and the vassals of rich men behind the scenes. We are jumping-jacks. They pull the strings and we dance. Our time, our talents, our lives, our possibilities, all are the property of other men. We are intellectual prostitutes."

Posted:  7/21/2007 11:37:22 PM
P: 7/21/2007 11:42:43 PM
Skippy123
Skippy123

Ideal Rock
Total Posts: 19,826
Last Post: 11/23/2009
Member Since: 11/24/2006
 
Funny, they are from my town.  Glad you found PS!!!  I am happy I found PS

Skippy






"The only things that stand between a person and what they want in life are the will to try it, and the faith to believe it's possible" Rich Devos

Posted:  7/21/2007 11:42:43 PM
P: 7/21/2007 11:56:36 PM
marcyc
marcyc

Ideal Rock
Total Posts: 7,820
Last Post: 11/23/2009
Member Since: 2/27/2007
 
Does that mean we shouldn't buy anything from them on the web?  Why do they have a website then? 



Sparkle On My Friends!

Posted:  7/21/2007 11:56:36 PM
P: 7/22/2007 2:22:58 AM
shminbabe
shminbabe

Cut Rock
Total Posts: 364
Last Post: 11/8/2007
Member Since: 6/19/2007
 
Two things on their '12 reasons':

a)  they kind of got it backwards...yes, i do think it's worth gambling about $500 to save about $5,000, not the other way around.

b) poor grammar.  in one of their 'reasons' they say 'it's' when it is properly spelled 'its'.

it's a bit of a hassle, internet diamond shopping, but from what i've learned here and what i've seen in the store, what they are offering is junk, even during their big 'diamond sale day' - - i'd still have to search and hunt and call in stones the same way i do here.  how many stones will butterfield or any jeweler bring in for me?  if i give my depth and table parameters they often don't even get crown height data unless they call the stone in!  and then, idealscope or ASET images?  only one jeweler I know in town will have such images available...maybe.  so.  ask butterfield all that. 

it's called competition in a changing marketplace, butterfield and all.

jeannie

Jeannie

Posted:  7/22/2007 2:22:58 AM
P: 7/22/2007 9:43:27 AM
denverappraiser
denverappraiser

Ideal Rock
Total Posts: 4,614
Last Post: 11/22/2009
Member Since: 7/21/2004
 
Interesting. They give some good advice, but it applies to all jewelers, not just those who advertise online.

There’s quite a bit of trust being extended to the jeweler in the typical transaction and some aren’t deserving of that trust. Choosing a dealer who stands behind their products and who provides accurate and useful advice is an important part of the deal.

The center diamond isn’t the whole program. The typical customer also wants a mounting, some assembly labor, an appraisal and an insurance policy. There is some good incentive to bundle some or all of these things from the same supplier and, when they come from different sources, it’s important to make sure that everything works together properly. It’s also worth noting that there are some inherent conflicts of interest in these areas, especially when it comes to the appraisals and lab services.

There are non-gemological parts of the deal that can be quite important. Tradeup programs, business continuity, customer education, warranties, convenient display are all important concerns. There are others as well.

Expert assistance is very useful and the experts get paid. This expertise can be in the form of ‘independent’ appraisals, in the value added by the retailer or their suppliers, in laboratory services or some combination of these things but it’s all part of the cost of buying diamonds whether or not they are separately billed or are included as part of the bundle.

For most people, diamonds are a visual purchase and it’s necessary to actually look at them in order to finalize the deal. It’s best if you have the opportunity to look at them in a variety of circumstances and lighting conditions.

The top level Internet advertising dealers address every one of these issues and, in several cases, do it far better than the storefront jewelers. At the same time, there are plenty of b&m stores that score extremely poorly on these very issues. It’s not the method of advertising or the location of the store that makes one better than another. It’s the character of the people behind the counter/keyboard that makes the difference.

Neil Beaty
GG(GIA) ICGA(AGS) NAJA
Professional Appraisals in Denver

There's never a crowd when you go that extra mile.

Posted:  7/22/2007 9:43:27 AM
P: 7/22/2007 10:59:35 AM
Ellen
Ellen

Ideal Rock
Total Posts: 22,894
Last Post: 11/6/2009
Member Since: 1/13/2006
 
Date: 7/22/2007 9:43:27 AM
Author: denverappraiser
Interesting. They give some good advice, but it applies to all jewelers, not just those who advertise online.

The top level Internet advertising dealers address every one of these issues and, in several cases, do it far better than the storefront jewelers. At the same time, there are plenty of b&m stores that score extremely poorly on these very issues. It’s not the method of advertising or the location of the store that makes one better than another. It’s the character of the people behind the counter/keyboard that makes the difference.

Neil Beaty
GG(GIA) ICGA(AGS) NAJA
Professional Appraisals in Denver

Exactly. And that's why I found this so humorous. To me it's written as if these rules don't apply to B&M's, where I personally have had almost exclusively bad experiences.

~~~~~~~~~~~~~~~~

"It is also important for the State to inculcate in its subjects an aversion to any 'conspiracy theory of history' for a search for 'conspiracies' means a search for motives and an attribution of responsibility for historical misdeeds."

-Murray N. Rothbard, in The Anatomy of the State



John Swinton [1829-1901] Chief Editorial Writer of the New York Times (Considered "the Dean of his Profession" by his peers), when asked to toast an 'Independent Press' in a gathering at the National Press Club, circa 1880

"There is no such thing in America as an independent press unless it is in the country towns. You know it, and I know it. There is not one of you who dare express an honest opinion. If you express it you know beforehand that it would never appear in print. I am paid... for keeping my honest opinions out of the paper I am connected with. Others of you are paid similar salaries for doing similar things....

The business of the New York journalist is to distort the truth, to lie outright, to pervert, to vilify, to fawn at the feet of Mammon, and sell his country and race for his daily bread, or for what is about the same thing, his salary. You know this, and I know it and what foolery to be toasting an 'independent press.' We are tools, and the vassals of rich men behind the scenes. We are jumping-jacks. They pull the strings and we dance. Our time, our talents, our lives, our possibilities, all are the property of other men. We are intellectual prostitutes."

Posted:  7/22/2007 10:59:35 AM
P: 7/22/2007 3:38:28 PM
gg21
gg21

Rough Rock
Total Posts: 26
Last Post: 3/31/2008
Member Since: 5/18/2007
 
Date: 7/22/2007 2:22:58 AM
Author: shminbabe
Two things on their '12 reasons':

a) they kind of got it backwards...yes, i do think it's worth gambling about $500 to save about $5,000, not the other way around.

b) poor grammar. in one of their 'reasons' they say 'it's' when it is properly spelled 'its'.

it's a bit of a hassle, internet diamond shopping, but from what i've learned here and what i've seen in the store, what they are offering is junk, even during their big 'diamond sale day' - - i'd still have to search and hunt and call in stones the same way i do here. how many stones will butterfield or any jeweler bring in for me? if i give my depth and table parameters they often don't even get crown height data unless they call the stone in! and then, idealscope or ASET images? only one jeweler I know in town will have such images available...maybe. so. ask butterfield all that.

it's called competition in a changing marketplace, butterfield and all.

jeannie

I think you kind of shot yourself in the foot on the poor grammer comment.

Posted:  7/22/2007 3:38:28 PM
P: 7/22/2007 4:08:01 PM
shel
shel

Cut Rock
Total Posts: 141
Last Post: 12/2/2008
Member Since: 8/28/2006
 


I think you kind of shot yourself in the foot on the poor grammer comment.


Although you did misspell grammar.

Shel

Posted:  7/22/2007 4:08:01 PM
P: 7/22/2007 5:25:52 PM
gg21
gg21

Rough Rock
Total Posts: 26
Last Post: 3/31/2008
Member Since: 5/18/2007
 
Nice huh?

Posted:  7/22/2007 5:25:52 PM
P: 7/22/2007 7:23:01 PM
shminbabe
shminbabe

Cut Rock
Total Posts: 364
Last Post: 11/8/2007
Member Since: 6/19/2007
 
Date: 7/22/2007 3:38:28 PM
Author: gg21

Date: 7/22/2007 2:22:58 AM
Author: shminbabe
Two things on their '12 reasons':

a) they kind of got it backwards...yes, i do think it's worth gambling about $500 to save about $5,000, not the other way around.

b) poor grammar. in one of their 'reasons' they say 'it's' when it is properly spelled 'its'.

it's a bit of a hassle, internet diamond shopping, but from what i've learned here and what i've seen in the store, what they are offering is junk, even during their big 'diamond sale day' - - i'd still have to search and hunt and call in stones the same way i do here. how many stones will butterfield or any jeweler bring in for me? if i give my depth and table parameters they often don't even get crown height data unless they call the stone in! and then, idealscope or ASET images? only one jeweler I know in town will have such images available...maybe. so. ask butterfield all that.

it's called competition in a changing marketplace, butterfield and all.

jeannie

I think you kind of shot yourself in the foot on the poor grammer comment.

i don't think of it as grammer so much as my own "e-mail shorthand".  or laziness.  whichever you prefer

jeannie

Jeannie

Posted:  7/22/2007 7:23:01 PM
P: 7/22/2007 9:03:22 PM
luckystar112
luckystar112

Ideal Rock
Total Posts: 3,797
Last Post: 11/16/2009
Member Since: 1/8/2007
 
First- Call me crazy, but didn't shminbabe use "it's" correctly in her posting. It's= it is. Right? So that would be right, wouldn't it?

I'm an English major and I haven't got a clue.  eta: Oh...I'm a dork. She didn't capitalize. lol.


Second- I think this guy has got a point about buying online. At least the vendors that don't post on pricescope. Because the vendors here don't fall into any of their excuses not to buy online. So, obviously, if you go with a reputable vendor you are safe. On the other hand, I wouldn't buy off ebay. And if James Allen's site was still called "Dirt cheap diamonds" I doubt I would have browsed their site either. lol.

Posted:  7/22/2007 9:03:22 PM

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