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 Online Sites, return policies?
P:  8/28/2002 8:46:37 PM  
jobs50
jobs50

Rough Rock
Total Posts: 5
Last Post: Unknown
Member Since: 8/21/2002
 
 		My question about online vendors has to do with the "30 day no hassle gaurantees" out there. Once the stone is purchased and is shipped, say I have it appraised to check if it matches the Cert, and it doesn't. I then send it back and they say that the diamond is not the same as the one that they shipped. In theory am I not screwed because once it leaves thier inventory I have no way of proving that I have not changed it. (Laser inscription is possible to remove without losing any weight) It would then be my word against thiers and they already have my money.

Am I being too anal about this? Just a little worried about the whole internet diamond sales thing. I want to buy one off the net because of the price, but it is not possible to come to a written agreement that both
parties are looking at the same stone and that it matches the certificate.

Once again thank you for you opinions

Jobs50
Posted:  8/28/2002 8:46:37 PM

 There are 1 replies to this message.  There are 1 replies on this page.
P: 8/28/2002 9:03:29 PM
Pricescope
Pricescope

Administrator
Total Posts: 8,265
Last Post: 1/5/2008
Member Since: 1/1/2000
 
 		Interesting question, Jobs50. I have to think about it. I never heard of anything like that. Usually the companies that have a good record are very cautious about their reputation which, can be ruined by a single unhappy customer.

I'll try to find an answer how you can protect yourself. First what comes to mind though is to send a stone to independent appraiser like David Atlas for checking before you pay for it. Some internet vendors will do it for you.


Pricescope
Posted:  8/28/2002 9:03:29 PM

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