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 Choosing a jeweler on the guarantee...

P:  9/5/2004 1:44:37 PM  
goldengirl
goldengirl

Ideal Rock
Total Posts: 1,132
Last Post: 5/30/2007
Member Since: 8/20/2004
 
Okay, so, while I'm fairly set on buying the diamong online, it would have to be set locally as the setting I like comes from a vendor whose diamonds I don't. I could purchase the diamond from one vendor, the setting from another, and take the pieces to a local shop to be put together....

...or, I could commission a local shop to make my setting, and have the diamond sent to them for the assembly. This has the potential advantage of having someone local who can check my setting, clean & polish, and do all the routine every-six-months maintenance it takes to make sure my diamond won't fall out.

My question is: I don't intend to live in this area very long, so should I bite the bullet and go with a chain jeweler who will likely have a store in the area I may be moving? Or should I go with a local artisan, and use his services for "x" amount of time until I move and thereafter just be screwed?

What would you do?

"...Why don't they just come right out and say it? 'Diamonds...that'll shut her up!' "
Posted:  9/5/2004 1:44:37 PM

 There are 4 replies to this message.  There are 4 replies on this page.

P: 9/5/2004 3:35:18 PM
denverappraiser
denverappraiser

Ideal Rock
Total Posts: 4,614
Last Post: 11/22/2009
Member Since: 7/21/2004
 
Golden,

I'm not usually very impressed with jewelers’ warranties. Don't misunderstand, I like the fact that they stand behind their work; it's just that most of your insurance needs are probably covered by a separate policy anyway. Choose your jeweler based on things like the quality of work, the convenience to your lifestyle, and your ability to communicate what is important to you. If you move, find one in your new community using the same criteria. Almost any quality jeweler would love to have your business for routine maintenance whether or not you buy the diamond or ring from them. This is true of both chain jewelers and local artisans and it will probably be true in both your current hometown and wherever you choose to move.

“ Screwed” is a pretty harsh word to describe the jewelers in your new community. Hopefully this doesn’t describe the whole town.

Neil Beaty, GG ISA
Independent Appraisals in Denver

There's never a crowd when you go that extra mile.

Posted:  9/5/2004 3:35:18 PM
P: 9/5/2004 4:40:38 PM
goldengirl
goldengirl

Ideal Rock
Total Posts: 1,132
Last Post: 5/30/2007
Member Since: 8/20/2004
 
lol....okay, I think I meant screwed as in, now I won't have a jeweler with a vested interest in my pieces.

I guess I didn't consider that a jeweler would be willing to do the cleaning and maintenance on jewelry he hadn't originally sold me. I prefer "locals" to chains (in everything, not just jewelry, I just think it's good business) and I like to keep my money in the community.... I think it may be my best option to shop locally for the purchase, and again locally for the maintenance. Yes?


"...Why don't they just come right out and say it? 'Diamonds...that'll shut her up!' "

Posted:  9/5/2004 4:40:38 PM
P: 9/5/2004 11:50:27 PM
denverappraiser
denverappraiser

Ideal Rock
Total Posts: 4,614
Last Post: 11/22/2009
Member Since: 7/21/2004
 
Golden,

Jewelers like to offer cleanings for free because it gets you into the store and therefore within reach of the salespeople. It also helps to sell repairs, which can be pretty profitable in their own right since they are mostly labor. Within reason, these are both good things for the customer as well so everybody wins.

Neil Beaty, GG ISA
Independent Appraisals in Denver

There's never a crowd when you go that extra mile.

Posted:  9/5/2004 11:50:27 PM
P: 9/6/2004 3:34:30 AM
yowahking
yowahking

Cut Rock
Total Posts: 317
Last Post: 11/13/2004
Member Since: 8/16/2004
 
Golden,
As is most often the case, good advise from Neil. How about presenting your options to the best local jeweler. Now he has the option to compete for the diamond, setting, or just the labor to put the two together. You are now in the driver seat. If a customer walked into my store, I would rather make very lttle money on all 3 than to make my full labor cost only and take all the risk. Competition is a good thing. You can select what you want, where you want. The jeweler can compete or not. Any city with at least 50,000 people, has a good jeweler who would love to start a relationship with you when you move there.

Scott Bohall
Owner, Treasures Custom Jewelers
President Arizona Jewelers Association

Posted:  9/6/2004 3:34:30 AM

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