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»  » Did anyone have to return an Internet Diamond?
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Did anyone have to return an Internet Diamond? |
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| P: 7/16/2004 10:30:41 AM | |
cflutist Ideal Rock Total Posts: 1,370 Last Post: 7/20/2006 Member Since: 7/12/2004 |
Back in the days when I/we bought my diamonds/e-ring, your choices where B&M store, catalog showroom, or diamond districts/jewelry marts in San Francisco, Los Angeles, New York etc. Now with the Internet, I can see why the "specs" are so important since you are trying to visualize what a stone looks like from these "specs" before you purchase. My question is, has anyone purchased from an Internet vendor and had to return the stone because it wasn't quite what you thought it was? What were the circumstances? Just curious. Thanks.
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| Posted: 7/16/2004 10:30:41 AM | |
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There are 6 replies to this message. There are 6 replies on this page. |
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| P: 7/16/2004 10:33:56 AM | |
Chrono Ideal Rock Total Posts: 11,338 Last Post: 11/24/2009 Member Since: 4/22/2004 |
I believe MMM returned her Princess to GOG because it wasn't eye clean enough for her. She was well within the 30 day return policy so all went smoothly. She also got a new Princess from GOG and is super satisfied. You can see more about it at Show Me The Ring.
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| Posted: 7/16/2004 10:33:56 AM | |
| P: 7/16/2004 11:26:40 AM | |
JennyN Rough Rock Total Posts: 33 Last Post: 9/1/2004 Member Since: 3/3/2004 |
I returned a princess cut a couple of months ago. My situation was that I did just enought research to be dangerous before deciding on the diamond. I chose the diamond primarily based on its size and cut. When I got the diamond, I realized that although its carat weight was larger than those of several friends' diamonds, it didn't look larger. It had a very thick girdle & was hiding a lot of weight there. Had I not jumped the gun so quickly, I would have studied the stone's dimensions and found the problem beforehand if I'd compared them to slightly smaller stones here on PS. Lesson learned!!! The vendor I dealt with was super nice. They walked me thru the entire process of returning it (FedEx in several boxes, separate insurance, etc.). I will tell you that it was hard to send it back because the diamond was gorgeous, but I just felt I could do better with more time & research. Good luck to you. JennyN |
| Posted: 7/16/2004 11:26:40 AM | |
| P: 7/16/2004 11:28:29 AM | |
Lions, Tigers & Bears Ideal Rock Total Posts: 4,107 Last Post: 9/12/2005 Member Since: 10/18/2003 |
SuperbCert has a rock solid (no pun intended) 10-day return policy on un-set stones. I am considering purchasing a stone from him right now and I would feel very comfortable in having it shipped to me for a look-see. Becasue I live very close to NYC, where SuperbCert is located, I actually went to see the stone in person (GORGEOUS ), but if I don't buy this one, the next one I'll have shipped to me for convenience...traffic into NYC is murder! I have total confidence, and it would just be so convenient. Just make sure to go over the policy and the procedures for shipping back if you need to with any vendor--very important to follow the procedures, which are not complicated.
_____________________________________________ Don't breed or buy when homeless pets continue to die. |
| Posted: 7/16/2004 11:28:29 AM | |
| P: 7/16/2004 2:40:29 PM | |
noobie Ideal Rock Total Posts: 1,318 Last Post: 9/21/2007 Member Since: 3/3/2004 |
Yes, I guess technically. I couldn't decide between two so I had both sent to an appraiser, looked at both, took one and sent the other back. I had paid for one in full before that.
Had this particular vendor accepted credit cards without surcharge, I would have been just as comfortable buying both, looking at them at home and sending one back. However, with wire transfers it was a hassle and I needed an insurance appraisal anyways.
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| Posted: 7/16/2004 2:40:29 PM | |
| P: 7/17/2004 2:54:49 PM | |
kitkat5 Rough Rock Total Posts: 5 Last Post: 8/5/2004 Member Since: 7/13/2004 |
We bought two pears that seemed matched on paper, dimensions, size, color, etc... but weren't the same at all in person. Blue Nile has a hassle free 30 day no questions asked return policy. Great service, talked us through the whole process. Insurance on the return shipping was pricey, but understandably so.
kitkat |
| Posted: 7/17/2004 2:54:49 PM | |
| P: 7/17/2004 7:04:24 PM | |
quaeritur Ideal Rock Total Posts: 1,238 Last Post: 2/3/2005 Member Since: 3/12/2004 |
I purchased and returned two from two different PS vendors (I'm sure that won't make me popular). Never had a problem. In one case, the stone had a little more leakage than I wanted, it seemed like a little more than the IS images the vendor had provided. In the other case, I just decided when I saw it that I wanted a slightly larger stone, but not larger enough for the upgrade policy the vendor offered.
quaeritur |
| Posted: 7/17/2004 7:04:24 PM | |
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