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 Repair ring?

P:  4/22/2004 6:40:46 PM  
Iceman
Iceman

Ideal Rock
Total Posts: 1,374
Last Post: 1/24/2008
Member Since: 8/26/2000
 
I had a customer upset that the ring we sold him now looks like this ? He said all she does is type at work ?

He wanted to know if we mixed white gold in with the platinum to make the ring weak?

They think customer service is to belive all their stories and fix the item for free. Anything less then that is a store with poor customer service. Iceman does not play that game

 



Posted:  4/22/2004 6:40:46 PM

 There are 6 replies to this message.  There are 6 replies on this page.

P: 4/22/2004 6:48:46 PM
Hest88
Hest88

Ideal Rock
Total Posts: 3,680
Last Post: 11/23/2009
Member Since: 1/22/2003
 
Iceman, where have you been?

And geez, what did your customer do that ring?

Posted:  4/22/2004 6:48:46 PM
P: 4/22/2004 6:51:24 PM
MC
MC

Ideal Rock
Total Posts: 8,848
Last Post: 11/23/2009
Member Since: 2/8/2003
 
----------------
On 4/22/2004 6:48:46 PM Hest88 wrote:

Iceman, where have you been?

And geez, what did your customer do that ring?----------------



Yikes, no doubt. Possibly the couple got in a fight and one of them drove over it w/their car!?! lol


Posted:  4/22/2004 6:51:24 PM
P: 4/22/2004 7:44:24 PM
Iceman
Iceman

Ideal Rock
Total Posts: 1,374
Last Post: 1/24/2008
Member Since: 8/26/2000
 
Where have I been ?


I cant even post whats been going on with my life

But I have people that missed me and my health and a great business and I'm alive ļ

Posted:  4/22/2004 7:44:24 PM
P: 4/23/2004 3:26:07 AM
wallace
wallace

Cut Rock
Total Posts: 282
Last Post: 5/1/2004
Member Since: 3/11/2004
 
One time my ex-bf had one of my rings in his pocket (front) and he sat on it and it looked a lot like that... Unless she was pounding it against a flat surface (angry?) Maybe she has some nervous tick and keeps banging against the table...

That's platinum?!!?!?!?! SOMETHINGS FISHY.

"Compassion, in which all ethics must take root, can only attain its full breadth and depth if it embraces all living creatures and does not limit itself to mankind". Alb. Schweitzer

Posted:  4/23/2004 3:26:07 AM
P: 4/24/2004 12:12:20 PM
just-ice
just-ice

Rough Rock
Total Posts: 57
Last Post: 9/13/2007
Member Since: 4/24/2004
 
I have just discovered this incredible place! So much to learn!If I may respond to the pic of the ring, Iceman? This was shut in a door. I know from experience.Shame on them for thinking you might be as ignorant as they are!
Hope things are calmer for you.
Rookie




"The lack of planning on your part does not constitute an emergency on my part"

Posted:  4/24/2004 12:12:20 PM
P: 4/24/2004 2:57:39 PM
Lauren523
Lauren523

Rough Rock
Total Posts: 41
Last Post: 8/27/2004
Member Since: 2/22/2004
 
Hi Iceman!

Wow! That ring looks horrible! How long did the customer have this ring? It definately looks like they damaged it on their own. It looks all stretched out! Good luck with your customer.

Lauren

Posted:  4/24/2004 2:57:39 PM

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