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ť My bezel setting has little dents in it, but Jared jewelers say it's metal??

My bezel setting has little dents in it, but Jared jewelers say it's metal??

P: 8/19/2009 12:52:46 AM
hottamolly00 Rough Rock Total Posts: 3 Last Post: 8/19/2009 Member Since: 8/19/2009	I've had my bezel set engagement ring for about 1 and 1/2 years. Since then, I've been guilty of hitting it on a one or 2 things... but I never saw any dings or scratches. Here's the deal... I take my ring for inspection every 6 months, to Jared. When I get it back, there are little black dots between the bezel and the diamond. First, a salesperson told me that they were dents in the metal from the tools they use to check the diamond's tightness. However, her gemoligist told me that they cram a little bit of metal into the setting to tighten the diamond. Is this accurate??? Or are they pulling my leg just to avoid having to fix their mistakes?? Under the microscope, I think these little dots look a lot like dents in the metal. I want this fixed, but after bringing it to Jared's attention 2 times, they continue to tell me that it's the only way to tighten a bezel setting. I find their answer interesting because even google has found nothing to confirm it. Please help!
Posted: 8/19/2009 12:52:46 AM

There are 15 replies to this message. There are 15 replies on this page.

P: 8/19/2009 3:40:22 AM
Stone-cold11 Ideal Rock Total Posts: 6,939 Last Post: 11/25/2009 Member Since: 9/9/2008	Can you post a image here? Might be dents, workmanship problem or porosity of the alloy (what alloy is used by the way?).
Posted: 8/19/2009 3:40:22 AM

P: 8/19/2009 3:41:09 AM
Laila619 Ideal Rock Total Posts: 1,223 Last Post: 11/25/2009 Member Since: 4/28/2008	Hmm, sounds suspect. I don't trust them. _________________________ Married my sweetie on 11.8.08 Happily addicted to Pricescope and sparklies!
Posted: 8/19/2009 3:41:09 AM

P: 8/19/2009 9:25:45 AM
D&T Ideal Rock Total Posts: 7,509 Last Post: 11/25/2009 Member Since: 10/27/2008	very suspects, but if you could post pictures the jewelers on here can be more of assistance
Posted: 8/19/2009 9:25:45 AM

P: 8/19/2009 5:03:17 PM
hottamolly00 Rough Rock Total Posts: 3 Last Post: 8/19/2009 Member Since: 8/19/2009	Thanks! Here are the pics.
Posted: 8/19/2009 5:03:17 PM

P: 8/19/2009 5:05:14 PM
hottamolly00 Rough Rock Total Posts: 3 Last Post: 8/19/2009 Member Since: 8/19/2009	Date: 8/19/2009 3:40:22 AM Author: Stone-cold11 Can you post a image here? Might be dents, workmanship problem or porosity of the alloy (what alloy is used by the way?). While the ring is white gold, the bezel itself is Platinum.
Posted: 8/19/2009 5:05:14 PM

P: 8/19/2009 5:55:06 PM
tyty333 Ideal Rock Total Posts: 2,407 Last Post: 11/25/2009 Member Since: 12/17/2008	I personally dont know if you are getting a straight story or not but if they did it I think they need to fix it! I would not be happy with the dents. ~~~Thanks to PS, my wants far exceed my budget!~~~
Posted: 8/19/2009 5:55:06 PM

P: 8/19/2009 6:00:09 PM
D&T Ideal Rock Total Posts: 7,509 Last Post: 11/25/2009 Member Since: 10/27/2008	Date: 8/19/2009 5:55:06 PM Author: tyty333 I personally dont know if you are getting a straight story or not but if they did it I think they need to fix it! I would not be happy with the dents. agreed. They told you that it was from the tools they used, so have them fix it. Its their fault, not yours.
Posted: 8/19/2009 6:00:09 PM

P: 8/19/2009 6:42:47 PM
TripleG Cut Rock Total Posts: 133 Last Post: 9/8/2009 Member Since: 8/3/2009	Sorry you had this happen to you. At least you do have confirmation they did it. I would say I brought it to you undamaged you have to make it the same way I left it. I dont care if someone has to use a tool that dents something (not sure about that), if they dented it, they need to fix it. Good Luck!
Posted: 8/19/2009 6:42:47 PM

P: 8/19/2009 7:28:12 PM
elle_chris Ideal Rock Total Posts: 1,968 Last Post: 11/23/2009 Member Since: 2/19/2004	For one, I've never heard of bezels needing to be tightened Maybe an expert can explain this? Also, i have never, ever heard of placing additional metal into a bezel to make it snug. This is all too weird. If there's something wrong with it, they need to do it over. if I were you, I'd take it to a normal jeweler and see what they have to say about it. elle
Posted: 8/19/2009 7:28:12 PM

P: 8/19/2009 7:37:15 PM
Ellen Ideal Rock Total Posts: 22,894 Last Post: 11/6/2009 Member Since: 1/13/2006	Date: 8/19/2009 7:28:12 PM Author: elle_chris For one, I've never heard of bezels needing to be tightened Maybe an expert can explain this? Also, i have never, ever heard of placing additional metal into a bezel to make it snug. This is all too weird. If there's something wrong with it, they need to do it over. if I were you, I'd take it to a normal jeweler and see what they have to say about it. Me neither, but a bit of sluething produced some evidence it does indeed happen. (I don't know about the "cramming metal" part, not mentioned) ~~~~~~~~~~~~~~~~ "It is also important for the State to inculcate in its subjects an aversion to any 'conspiracy theory of history' for a search for 'conspiracies' means a search for motives and an attribution of responsibility for historical misdeeds." -Murray N. Rothbard, in The Anatomy of the State John Swinton [1829-1901] Chief Editorial Writer of the New York Times (Considered "the Dean of his Profession" by his peers), when asked to toast an 'Independent Press' in a gathering at the National Press Club, circa 1880 "There is no such thing in America as an independent press unless it is in the country towns. You know it, and I know it. There is not one of you who dare express an honest opinion. If you express it you know beforehand that it would never appear in print. I am paid... for keeping my honest opinions out of the paper I am connected with. Others of you are paid similar salaries for doing similar things.... The business of the New York journalist is to distort the truth, to lie outright, to pervert, to vilify, to fawn at the feet of Mammon, and sell his country and race for his daily bread, or for what is about the same thing, his salary. You know this, and I know it and what foolery to be toasting an 'independent press.' We are tools, and the vassals of rich men behind the scenes. We are jumping-jacks. They pull the strings and we dance. Our time, our talents, our lives, our possibilities, all are the property of other men. We are intellectual prostitutes."
Posted: 8/19/2009 7:37:15 PM

P: 8/19/2009 7:45:24 PM
elle_chris Ideal Rock Total Posts: 1,968 Last Post: 11/23/2009 Member Since: 2/19/2004	Interesting, thanks for the link. Still wondering if putting metal inside of it is common?? elle
Posted: 8/19/2009 7:45:24 PM

P: 8/19/2009 8:01:00 PM
Ellen Ideal Rock Total Posts: 22,894 Last Post: 11/6/2009 Member Since: 1/13/2006	Heres some more info I found online. http://www.professionaljeweler.com/archives/articles/1998/sep98/0998fys1.html ~~~~~~~~~~~~~~~~ "It is also important for the State to inculcate in its subjects an aversion to any 'conspiracy theory of history' for a search for 'conspiracies' means a search for motives and an attribution of responsibility for historical misdeeds." -Murray N. Rothbard, in The Anatomy of the State John Swinton [1829-1901] Chief Editorial Writer of the New York Times (Considered "the Dean of his Profession" by his peers), when asked to toast an 'Independent Press' in a gathering at the National Press Club, circa 1880 "There is no such thing in America as an independent press unless it is in the country towns. You know it, and I know it. There is not one of you who dare express an honest opinion. If you express it you know beforehand that it would never appear in print. I am paid... for keeping my honest opinions out of the paper I am connected with. Others of you are paid similar salaries for doing similar things.... The business of the New York journalist is to distort the truth, to lie outright, to pervert, to vilify, to fawn at the feet of Mammon, and sell his country and race for his daily bread, or for what is about the same thing, his salary. You know this, and I know it and what foolery to be toasting an 'independent press.' We are tools, and the vassals of rich men behind the scenes. We are jumping-jacks. They pull the strings and we dance. Our time, our talents, our lives, our possibilities, all are the property of other men. We are intellectual prostitutes."
Posted: 8/19/2009 8:01:00 PM

P: 8/19/2009 8:39:56 PM
neatfreak Ideal Rock Total Posts: 13,480 Last Post: 11/25/2009 Member Since: 2/17/2007	Regardless, it shouldn't look like that. I have a bezel and have never had anything like that happen to mine while being in for service.
Posted: 8/19/2009 8:39:56 PM

P: 8/19/2009 9:21:49 PM
Stone-cold11 Ideal Rock Total Posts: 6,939 Last Post: 11/25/2009 Member Since: 9/9/2008	Ya, definitely get them to fix it.
Posted: 8/19/2009 9:21:49 PM

P: 8/19/2009 10:00:48 PM
amyjokerette Cut Rock Total Posts: 307 Last Post: 9/19/2009 Member Since: 9/5/2008	The top left photo, and the top left "dent" clearly looks like a dent to me! Look at the way the light is reflecting. The highlight is on the right, and if that were a convex peice of metal the highlight would be in the left. But the highlight clearly proves that at least that spot is a dent. Jared, Kays, Belden... dont let them pull you through the ringer. Insist that they fix it. Or, if you are too afraid to let them touch your jewelry anymore (like I was), bite the bullet and take it somewhere else to have it fixed, but dont tell Jared as it will void their warranty. A sales lady told me once that I was being too picky... but you are not being too picky. Granted noone but you would notice it at first glance, so you dont need to be self concious about it... but it is YOU that needs to love it. And I can attest that once something bothers you, it will never go away. AmyJokerette: Former maul store shopper... newly converted PS perfectionist!
Posted: 8/19/2009 10:00:48 PM

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