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Cartier Warranty

P: 4/29/2009 4:53:08 PM
us888 Rough Rock Total Posts: 1 Last Post: 4/29/2009 Member Since: 4/29/2009	I recently bought a Cartier automatic watch(W51002Q3) while vacationing in Vancouver from Peace Arch Duty Free store. After returning to USA, I realized the warranty book was not stamped by the store. Checked with several Cartier boutiques in USA, all said that the warranty book needed to be stamped by the store in order for the warranty to be valid. Called the store and spoke with the manager, he said that the Cartier doesn't issue the stamp to the store. Does anyone have similar experience?? Thanks.
Posted: 4/29/2009 4:53:08 PM

There are 2 replies to this message. There are 2 replies on this page.

P: 4/30/2009 12:29:13 PM
fireopal Rough Rock Total Posts: 26 Last Post: 4/30/2009 Member Since: 10/16/2007	bring the receipt as proof to a botique and see what they can do?
Posted: 4/30/2009 12:29:13 PM

P: 5/1/2009 8:01:07 AM
Imdanny Ideal Rock Total Posts: 1,831 Last Post: 11/17/2009 Member Since: 1/22/2008	That's a technicality of policy (that may or may not have been communicated correctly to you). If you bought a Cartier watch from an authorized Cartier dealer, and are in possession of a receipt, and need warranty service, I would insist on it. If you don't need the watch to be serviced, then I wouldn't worry about it. The warranty period is limited, of course, so that information should have been in a booklet enclosed with the watch-- I'd read the warranty booklet. Good luck.
Posted: 5/1/2009 8:01:07 AM

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