Calling Jewelers Mutual - Question

[NoonersMom]

I was speaking with our appraiser yesterday and was told an interesting tidbit of information. I would like to hear it from the horse''s mouth. I was advised that if one is insured through JM, if there is a loss, the consumer is pionted toward & approved only for vendors that insure through Jewelers Mutual.

For instance, in the unfortunate event of a loss (dear lord, I hope not) I could only use Whiteflash if they are insured through Jewelers Mutual, even though that is where my center diamond and ring are from.

Can you please advise? I would really like to get clarification on this. Thanks in advance!

 

[mrssalvo]

Hi nooners,
have you pm''d ClaimsJeff? He could probably answer your question


Jeff A. Mills, SCLA
Vice President Claims
Jewelers Mutual Insurance Co.

 

[claimsjeff]

Hi Nooners.... We allow you to choose whatever jeweler you would like to go to for replacement. Usually our adjusters will ask if you will be going back to where you purchased it originally.(Obviously this is the easiest for everyone) However, often people either move, the jeweler is not there, your relationship has changed with them, etc....and we will work with whoever you choose for the replacement. I hope this answers your question. Please let me know if I can be of further assistance.

Thanks
Jeff Mills
Vice President Claims
Jewelers Mutual Insurance Co.

 

[NoonersMom]

Jeff, thanks for the clarification. I can appreciate why an insurance company will do that. That being said, I''d prefer to have the latitude to work with my vendor of choice. Thanks again!