MrsWhitney
Shiny_Rock
- Joined
- Jul 19, 2012
- Messages
- 287
I know there has been MUCH debate about Customer Service at Tiffany, and that with Sales Associates...and I am aware that with my insurance, they could not take the amount from my insurance and I no longer have a Tiffany e-ring; but they were kind and at the very end, right before my father was going to re-buy it all (stretch his wallet) and then wait to be reimbursed, I took the settlement with GRAFF because the ring was closest to my old one. I love my Graff ring, and their SAs who worked tirelessly with Perfect Circle but...
yesterday evening...
Some at Tiffany heard I was sick from my SA, who then told a Customer Service friend (we have had coffee once as well, as we live on the same block) and the two of them knew I was only missing ONE discontinued Tiffany book by John Loring...so they found it on Amazon and mailed it. Out of the kindness of their hearts. How they remembered I had been looking for that book and how much it would mean to me, is beyond me....
I have to say, my experience at my local Tiffany (happens to be the Flagship) has always been great, and I guess I just wanted to share their sweet gesture. When you're in my current situation, beautiful reading material is like champagne!
yesterday evening...
Some at Tiffany heard I was sick from my SA, who then told a Customer Service friend (we have had coffee once as well, as we live on the same block) and the two of them knew I was only missing ONE discontinued Tiffany book by John Loring...so they found it on Amazon and mailed it. Out of the kindness of their hearts. How they remembered I had been looking for that book and how much it would mean to me, is beyond me....
I have to say, my experience at my local Tiffany (happens to be the Flagship) has always been great, and I guess I just wanted to share their sweet gesture. When you're in my current situation, beautiful reading material is like champagne!