Chipped diamond from Bluenile - Help?!

[mel29]

I hope someone can help!

We bought a diamond from Bluenile with the following specs: 0.71, F, SI1 (all twinning wisps), triple excellent, HCA 1.2

I've only had the diamond a few weeks. I noticed a dark shadow that appeared in the centre of my diamond, and then moved around when you moved the diamond. I went to a local "diamond specialist" jeweller to ask what could possibly cause this. At first, he thought that the diamond was badly cut, before deciding it was definitely the setting causing this shadow. He also told me that the diamond had a chip in it that looked like it was caused by the setter.

I don't know whether to trust this jeweller though, because at first he was just telling me how bad the diamond was before suddenly changing and telling me he could fix it all by resetting the diamond for $1,200! Some of the stuff he said also didn't make much sense, that the black spot was caused by the setting but made worse by the fluorescence of the diamond (medium blue), and that he would NEVER even touch a diamond with even FAINT fluorescence because they ALL look milky...

Anyway, my question is, how do I tell the difference between a natural indent and a chip? The "chip" is located on the girdle, at its thickest point (its faceted and thin to slightly thick). If it was a natural indent, would the diamond still be able to get a triple excellent? I haven't knocked it, but apparently it can be caused by twinning wisps that are surface reaching as well?

Any help would be greatly appreciated! (including what the dark shadow could be caused by!)

Thank you!

P.S. does any one know any reputable jewellers/gemologists in the Melbourne area that would be able to help me? A little bit put off about going to jewellers since he turned the whole thing into trying to sell me stuff!

 

[canuk-gal]

HI:

Sorry for your stress. You have insurance, correct?

Garry Holloway.

http://www.hollowaydiamonds.com.au/contact

cheers--Sharon

 

[denverappraiser]

If it's a natural it should be mentioned on the GIA report. It'll be listed under the little diagram of the top and bottom of the stone. Yes, it is possible to have naturals and still get a GIA x.

As mentioned above, a chipped diamond would usually be a covered loss under any insurance policy but you have several things to check first. As you've already figured out, the credibility of this particular expert isn't real high so I wouldn't stress about it all that much. I second the notion of having it checked out at Holloway. They'll tell you straight or they'll point you to someone who will.

Blue Nile has an excellent warranty. If you decide it's actually chipped, the next call should be to them. Do NOT have anyone else do any work of any kind on the piece until you talk to them.

Many credit cards also include a certain amount of insurance on new purchases. If you used a card, look up the rules. there's usually an expiration date on this at 30 or 60 days so there's something to be said for being in a bit of a hurry about this.

 

[mel29]

Thanks guys!

No, sadly I made the mistake of not insuring it. I've spoken to Bluenile and they suggested I get a second opinion and then send it back to them to get assessed if I decide I want to return/exchange, and they will determine the amount I can exchange with. I'm going to head over to Holloway diamonds today and see if they can take a quick look at it (I'm not that far from them).

Apart from this issue it's a really gorgeous diamond so I hope it all goes well!

 

[Dancing Fire]

I hope someone can help!


I don't know whether to trust this jeweller though, because at first he was just telling me how bad the diamond was before suddenly changing and telling me he could fix it all by resetting the diamond for $1,200! Some of the stuff he said also didn't make much sense, that the black spot was caused by the setting but made worse by the fluorescence of the diamond (medium blue), and that he would NEVER even touch a diamond with even FAINT fluorescence because they ALL look milky...

This jeweler is so full of BS!...

 

[mel29]

I took the diamond to Holloway diamonds in Camperwell and got them to have a look at it.

They were SO much nicer than the local jeweller. They had a good look at the diamond and told me they couldn't tell whether it was natural or not, but it was apparently SO tiny that it's really nothing to worry about, and that it wouldn't cause any extra damage. They told me I could just turn the diamond in the setting to cover it. She also told me the dark shadow I was seeing was nothing and that I'm just probably looking at it too much and trying to find things wrong with it!

Really put off by the local jeweller though, who referred to the diamond as "broken" due to the chip, and "worth much less" because it had medium fluorescence. He also questioned the GIA report clarity as he could "easily see the inclusions when under the loupe" and that no diamond with a natural indent could get an excellent polish grade...ARGH!!

Thank you guys for your advice though, it was greatly appreciated!!

 

[thecat]

Since BN is open to an exchange or return, take up their offer.

 

[WinkHPD]

I took the diamond to Holloway diamonds in Camperwell and got them to have a look at it.

They were SO much nicer than the local jeweller. They had a good look at the diamond and told me they couldn't tell whether it was natural or not, but it was apparently SO tiny that it's really nothing to worry about, and that it wouldn't cause any extra damage. They told me I could just turn the diamond in the setting to cover it. She also told me the dark shadow I was seeing was nothing and that I'm just probably looking at it too much and trying to find things wrong with it!

Really put off by the local jeweller though, who referred to the diamond as "broken" due to the chip, and "worth much less" because it had medium fluorescence. He also questioned the GIA report clarity as he could "easily see the inclusions when under the loupe" and that no diamond with a natural indent could get an excellent polish grade...ARGH!!

Thank you guys for your advice though, it was greatly appreciated!!

This is indeed wonderful news, and not surprising to me at all that you would get good advice from one of the staff at Garry Holloway's fine establishment.

When I first saw this I wrote a post with so much vitriol for the (expletives deleted) and ignorant jeweler who gave you such bad advice that I could not post it in good conscience. I am glad that you came to a good solution and got proper advice from Holloways!

Wink