shape
carat
color
clarity

Can someone tell me why our pictures are posting sideways???

AprilBaby

Super_Ideal_Rock
Premium
Joined
Jul 17, 2008
Messages
13,242
Not just my thread! Someone posted a pendant and the same result. Is there a glitch in PS software? I posted them straight but they show up sideways...
 

Skippy123

Super_Ideal_Rock
Joined
Nov 24, 2006
Messages
24,300
Re: Can someone tell me why our pictures are posting sideway

uh oh, I would msg Andrey or Ella. I hope it gets fixed; i haven't tried yet.
 

bright ice

Ideal_Rock
Premium
Joined
May 14, 2010
Messages
4,332
Re: Can someone tell me why our pictures are posting sideway

I don't know, but the last one I tried posting was sideways and I thought it was something I must have done so I cancelled it.
 

kenny

Super_Ideal_Rock
Premium
Joined
Apr 30, 2005
Messages
33,270
Re: Can someone tell me why our pictures are posting sideway

screen_shot_2013-05-10_at_8.png
 

monarch64

Super_Ideal_Rock
Premium
Joined
Aug 12, 2005
Messages
19,267
Re: Can someone tell me why our pictures are posting sideway

Has PS changed something on their end to auto correct/default? When you post pics on FB, it automatically posts your photos right side up without you having to edit. So, in the past, when I would post a baby pic to both FB and PS, I would have to edit the PS one by rotating it 90 degrees right, but I didn't have to mess with the intended FB pic at all, FB would just fix it automatically. Wonder if that's what's going on here...maybe PS upgraded so we don't have to worry about editing our pics so much? Just a thought.
 

lknvrb4

Ideal_Rock
Joined
Nov 1, 2009
Messages
3,738
Re: Can someone tell me why our pictures are posting sideway

I had the same problem posting my pics as well. :confused:
 

JaneSmith

Brilliant_Rock
Joined
Jun 11, 2012
Messages
1,589
Re: Can someone tell me why our pictures are posting sideway

This only happens to me when I post my own photos from my iPhone. It doesn't happen if I upload a picture copied from the web from any iDevice.
 

AprilBaby

Super_Ideal_Rock
Premium
Joined
Jul 17, 2008
Messages
13,242
Re: Can someone tell me why our pictures are posting sideway

Interesting... My pictures were from my iPhone.
 

Ella

Brilliant_Rock
Staff member
Premium
Joined
Jan 18, 2010
Messages
1,624
Re: Can someone tell me why our pictures are posting sideway

I will alert Andrey to the problem. Please give us as much information as possible. Is this using Tapatalk or the regular website? Is it only on an iphone or also on browsers?

Thank you.
 

Mico

Brilliant_Rock
Joined
Feb 6, 2012
Messages
1,245
Re: Can someone tell me why our pictures are posting sideway

I usually only download from tapatalk. Also, I'm can no longer see pictures forum users upload from a computer on tapatalk, only those that are loaded from the program.
 

AprilBaby

Super_Ideal_Rock
Premium
Joined
Jul 17, 2008
Messages
13,242
Re: Can someone tell me why our pictures are posting sideway

My pictures were loaded directly on safari from my iPhone. I had taken them straight up right before I posted.when I uploaded attachment they turn 90 degrees right.
 

bright ice

Ideal_Rock
Premium
Joined
May 14, 2010
Messages
4,332
Re: Can someone tell me why our pictures are posting sideway

AprilBaby|1368331811|3445313 said:
My pictures were loaded directly on safari from my iPhone. I had taken them straight up right before I posted.when I uploaded attachment they turn 90 degrees right.

Same situation when I posted last.
 

kenny

Super_Ideal_Rock
Premium
Joined
Apr 30, 2005
Messages
33,270
Re: Can someone tell me why our pictures are posting sideway

It may have something to do with these new devices, like iPhones and iPads, that automatically rotate a pic 90 degrees when you rotate the device.

Has anyone gotten a sideways pic on Pricescope that came from your regular computer (NOT a device that automatically rotates pics when you rotate the device) ?
 

AprilBaby

Super_Ideal_Rock
Premium
Joined
Jul 17, 2008
Messages
13,242
Re: Can someone tell me why our pictures are posting sideway

But I took my photo straight up, not sideways and rotated.
 

kenny

Super_Ideal_Rock
Premium
Joined
Apr 30, 2005
Messages
33,270
Re: Can someone tell me why our pictures are posting sideway

AprilBaby|1368395441|3445680 said:
But I took my photo straight up, not sideways and rotated.

Granted, but maybe there's something about devices with automatically rotating screens that cause this.

Again, has anyone uploaded a pic from a regular computer to PS that came out sideways on PS?
 

lknvrb4

Ideal_Rock
Joined
Nov 1, 2009
Messages
3,738
Re: Can someone tell me why our pictures are posting sideway

I took my pics from my Samsung S3 and emailed them to my laptop to post and they still posted sideways.
 

missy

Super_Ideal_Rock
Premium
Joined
Jun 8, 2008
Messages
54,097
Re: Can someone tell me why our pictures are posting sideway

kenny|1368396080|3445683 said:
AprilBaby|1368395441|3445680 said:
But I took my photo straight up, not sideways and rotated.

Granted, but maybe there's something about devices with automatically rotating screens that cause this.

Again, has anyone uploaded a pic from a regular computer to PS that came out sideways on PS?


All the pics I have uploaded from my laptop in the last few days to PS came out correctly oriented.
 

chrono

Super_Ideal_Rock
Premium
Joined
Apr 22, 2004
Messages
38,364
Re: Can someone tell me why our pictures are posting sideway

It's fine with laptops and desktops but not with my iPhone even though the orientation is correct on my iPhone. Once posted and it looks sideways, it doesn't matter which device I view it from, it remains sideways.
 

missy

Super_Ideal_Rock
Premium
Joined
Jun 8, 2008
Messages
54,097
Re: Can someone tell me why our pictures are posting sideway

Chrono|1368450951|3445930 said:
It's fine with laptops and desktops but not with my iPhone even though the orientation is correct on my iPhone. Once posted and it looks sideways, it doesn't matter which device I view it from, it remains sideways.

What if you purposefully post it sideways? Maybe then it will come out correctly oriented? At least until the admin can fix the problem.
 

chrono

Super_Ideal_Rock
Premium
Joined
Apr 22, 2004
Messages
38,364
Re: Can someone tell me why our pictures are posting sideway

missy|1368451419|3445936 said:
What if you purposefully post it sideways? Maybe then it will come out correctly oriented? At least until the admin can fix the problem.

LOL! Worth a try.
 

PintoBean

Ideal_Rock
Premium
Joined
Jul 27, 2011
Messages
6,589
Re: Can someone tell me why our pictures are posting sideway

I had iPhone pics that I transferred to my MacBook with Preview.

My first neckshot uploaded fine. My subsequent neckshots were upside down. What worked for me was opening the picture in Preview, rotating 180, two times, then hitting save. That usually worked for the most part - sometimes I had to repeat the rotating and saving process before my pic uploaded in the same orientation.

This was only my neckshots. Then again, if my jewelry shots were upside down, I wouldn't have noticed as much...
 

psadmin

Brilliant_Rock
Staff member
Premium
Joined
Apr 19, 2008
Messages
1,493
Re: Can someone tell me why our pictures are posting sideway

Hi Everyone,

Sorry for the inconvenience, but we are looking into it.

Have a great Day!
 

AprilBaby

Super_Ideal_Rock
Premium
Joined
Jul 17, 2008
Messages
13,242
Re: Can someone tell me why our pictures are posting sideway

Thanks for listening!!!!
 

chatbandit

Shiny_Rock
Joined
Aug 14, 2013
Messages
199
Re: Can someone tell me why our pictures are posting sideway

any updates here? super annoying. perhaps we could look into rotate code?
 

lknvrb4

Ideal_Rock
Joined
Nov 1, 2009
Messages
3,738
Re: Can someone tell me why our pictures are posting sideway

I have found that if I edit the original picture by cropping or open it in a photo editor and crop then put on here it comes out straight but if I just load it from my phone it will be sideways.
 
Be a part of the community Get 3 HCA Results
Top