Is PlatinumMFG a reputable dealer?

[juju]

PlatinumMFG has this gorgeous semi mount that I would love to order. I can''t seem to get anyone there to return my calls and am not sure if I should place an order with them.

 

[Diamondsbybree]

They do have nice pieces, but there communications are terrible.

 

[reena]

you may want to check out this link:

https://www.pricescope.com/community/threads/my-platinummfg-ring-finally-came-but-its-wrong-now-what.14061/

 

[MaryAlaina]

I bought a mounting from them on ebay. I paid right away, but got one story after another about why it was delayed, when it would ship, etc. They are HORRIBLE in service and communication. I finally requested a refund (after waiting WEEKS and getting nothing but broken promises) and eventually got one. I don't have the patience or stomach to deal with them. I would avoid them unless you are ready for headaches.