New Forum Troubleshooting-Please Post Questions and Answers

[PrincessNatalie]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Hi

I just wanted to point out that I am not a trade person.

It would be cool, I would enjoy it, but unfortunately I am not.

 

[psadmin]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Hi

I just wanted to point out that I am not a trade person.

It would be cool, I would enjoy it, but unfortunately I am not.

All Fixed

 

[psadmin]

Re: New Forum Troubleshooting-Please Post Questions and Answ

thanks Ella. Can anyone explain how I get into my account to add info/edit like my ring stats and birthday? When it asked me to log in with my email and password it said invalid "contact administrator"

Hi ,

Just go to My pages Tab on the top right most Menu.

Then choose My account.

Then Click the Edit button.

Then Click on User Profile.

You should be able to see all the info you need to change.

Have a great Day!

 

[psadmin]

Re: New Forum Troubleshooting-Please Post Questions and Answ

On the pop up appraiser map..our location and zip code is incorrect:

We are in "Medford, Massachusetts" not "Medway."

Correct zip code is 02155.

Thank you.

Hi Jeff,

I think I fixed. Please check.

 

[oldminer]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Thank you for loading my new information. However, there remain some issues.

1. The correct appraiser profile information is found under the lower blue map pin with the name oldminer. The location is a few blocks off for some reason.

2. The upper map pin is the correct location and the name says "David Atlas" which is probably a better choice for finding an appraiser.

Please move the correct data from under the lower map pin to under the upper map pin, but keep the David Atlas name there. Please then delete the lower map pin location.

THANKS MUCH..............

 

[Jennifer W]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Hi,
Sorry if this has already been asked / covered - I didn't spot it but there are so many pages here I may have missed it. My signature appears when I look over my profile, but when I actually post in a thread, it doesn't show up (at least I can't see it). My question is therefore does anyone else see it (it just says customer service associate, DBL) and if not, how do I 'activate' it?

Thanks!

Jen

I can see it Jen.

Hi Ella,
Sorry to be a pain about this, but I still can't see it and neither can people using firefox, apparently:
post2646562.html#p2646562

Any ideas?
Thanks
Jen

 

[Ella]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Hi,
Sorry if this has already been asked / covered - I didn't spot it but there are so many pages here I may have missed it. My signature appears when I look over my profile, but when I actually post in a thread, it doesn't show up (at least I can't see it). My question is therefore does anyone else see it (it just says customer service associate, DBL) and if not, how do I 'activate' it?

Thanks!

Jen

I can see it Jen.

Hi Ella,
Sorry to be a pain about this, but I still can't see it and neither can people using firefox, apparently:
post2646562.html#p2646562

Any ideas?
Thanks
Jen

Hi Jen,

We figured it out. If you go to my pages---my account---board preferences there is a button where you can select to see or not see signatures. You had this box checked for some reason.

Anyone having trouble seeing signatures or images please make sure these boxes are not checked.

 

[Dancing Fire]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Ella,
It's way off. Like hours off. Still is military time.. And the military time isn't right either...

Not a big deal. I am sure you have more pressing issues to address.. But thanks for replying to me...

Hmmm. That is odd because for all of our test accounts it works fine.

Is anyone else still having issues with their time zone?

me,me,me still on military time.

 

[Porridge]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Is anyone else still having issues with their time zone?

I am! It's now midnight as I post this, not 23:00.

 

[lyra]

Re: New Forum Troubleshooting-Please Post Questions and Answ

I keep getting logged out. I'm now using Firefox because of all the issues with IE.

Also I'm on military time. (it is now the correct time, but military style, don't know if/where I can change that)

Sorry for all the edits, but it seems one issue is resolved. I'm so far staying logged in, and the scrolling issue is a matter of waiting an extra moment or so for the page to adjust back to where it should be.

 

[Dancing Fire]

Re: New Forum Troubleshooting-Please Post Questions and Answ

thanks, i'm on pacific time now!!!

 

[Steel]

Re: New Forum Troubleshooting-Please Post Questions and Answ

My signature has **poof** disappeared and I cannot upload load another.

 

[Porridge]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Is anyone else still having issues with their time zone?

I am! It's now midnight as I post this, not 23:00.

Ignore this! I went into edit account page, resubmitted my time zone and it's on the right time now

 

[diamondgirl5k]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Hi, I'm sorry if this was already answered, but I don't have time to read through the pages right now. Is there a spot on the new site for "posted today"? We used to have a link on the old site and it would show the posts from today, and I loved it. Thanks,

 

[crown1]

Re: New Forum Troubleshooting-Please Post Questions and Answ

i am still experiencing time problems. i have checked the country/state closest to me a couple of times. don't know if it is my mistake or just need to wait it out? thanks!

 

[psadmin]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Hi, I'm sorry if this was already answered, but I don't have time to read through the pages right now. Is there a spot on the new site for "posted today"? We used to have a link on the old site and it would show the posts from today, and I loved it. Thanks,

I miss the "Recent Posts" button. Is that gone? It is hard to go through the fora to see where the new posts have been.

We are looking to bring it back. One of my favorite features.

In the mean time you can use the following button on the main forum page http://www.pricescope.com/forum

Hope that helps

 

[Jennifer W]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Hi,
Sorry if this has already been asked / covered - I didn't spot it but there are so many pages here I may have missed it. My signature appears when I look over my profile, but when I actually post in a thread, it doesn't show up (at least I can't see it). My question is therefore does anyone else see it (it just says customer service associate, DBL) and if not, how do I 'activate' it?

Thanks!

Jen

I can see it Jen.

Hi Ella,
Sorry to be a pain about this, but I still can't see it and neither can people using firefox, apparently:
post2646562.html#p2646562

Any ideas?
Thanks
Jen

Hi Jen,

We figured it out. If you go to my pages---my account---board preferences there is a button where you can select to see or not see signatures. You had this box checked for some reason.

Anyone having trouble seeing signatures or images please make sure these boxes are not checked.

Thanks Ella, I can see it now. It was due to what the IT people in my previous job would have called "an interface error between chair and keyboard" ie it was my own fault. Sorry!

Jen

 

[oldminer]

Re: New Forum Troubleshooting-Please Post Questions and Answ

I know you are busy and working hard. Overnight the information people get from the Appraisers resource search has been edited and corrected for me, but there is still a glaring mistake that was clearly in my previous posting, Instead of eliminating the lower map pin location, which is incorrect, the correct location map pin was eliminated. It is only a few blocks off, but with the address and Zipcode, I can't see how Google Maps or other map service is mislocating the map pin location. My location is just above Babylon Road and Horsham Road, a few blocks north up Horsham Road and was correctly located with the now missing map pin.

Once this is done, I promise to go back to normal mode. THANKS.

 

[MissGotRocks]

Re: New Forum Troubleshooting-Please Post Questions and Answ

I have tried unsuccessfully to change my avatar - when I go to my account and edit it looks as though the image has uploaded but when I return to the forums, there is a red x and it says user avatar.

Any suggestions?

 

[psadmin]

Re: New Forum Troubleshooting-Please Post Questions and Answ

I have tried unsuccessfully to change my avatar - when I go to my account and edit it looks as though the image has uploaded but when I return to the forums, there is a red x and it says user avatar.

Any suggestions?

Hi MissGotRocks,

Just attach your avatar image you want to setup in a post here and I will see what I can do for you.

 

[psadmin]

Re: New Forum Troubleshooting-Please Post Questions and Answ

I know you are busy and working hard. Overnight the information people get from the Appraisers resource search has been edited and corrected for me, but there is still a glaring mistake that was clearly in my previous posting, Instead of eliminating the lower map pin location, which is incorrect, the correct location map pin was eliminated. It is only a few blocks off, but with the address and Zipcode, I can't see how Google Maps or other map service is mislocating the map pin location. My location is just above Babylon Road and Horsham Road, a few blocks north up Horsham Road and was correctly located with the now missing map pin.

Once this is done, I promise to go back to normal mode. THANKS.

Should be all good now.

 

[MissGotRocks]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Here's the picture I have been trying to upload as my avatar!

 

[Aryana]

Re: New Forum Troubleshooting-Please Post Questions and Answ

I am also experiencing problems with my time zone. It is showing up as military time and is not the accurate military time. I verified my account setting was the correct time zone. Even though the time zone was correct, I tried to submit it again. Every time I clicked the 'Submit' button it said my password was required. Once I entered my password, I received the error message '(email id) is already registered. Have you forgotten your password?'

I know you have many other pressing issues, I just wanted to mention I am also having the time problem. Am I doing something incorrectly on the Account Settings page so that it won't accept my updates?

 

[T L]

Re: New Forum Troubleshooting-Please Post Questions and Answ

I guess I'll never be able to see full posts and photos on my work computer. I'm sure this is not a good thing for newbies with out of date browsers too.

 

[Amber St. Clare]

Re: New Forum Troubleshooting-Please Post Questions and Answ

Hi


Also, I've had trouble transferring my avatar. Any help you can give would be appreciated.

 

[MissGotRocks]

Re: New Forum Troubleshooting-Please Post Questions and Answ

This is the original if the sizing makes a difference!

Thanks for your help - I am sure you are very busy!

 

[MissGotRocks]

Re: New Forum Troubleshooting-Please Post Questions and Answ

You fixed my avatar - many, many thanks!!

 

[Luckyeshe]

Re: New Forum Troubleshooting-Please Post Questions and Answ

^^Both of your badges should now be fixed.

Thank you!

 

[lizzyann]

Re: New Forum Troubleshooting-Please Post Questions and Answ

It says I am a trade person and I am not. Can this be updated for me? Thank you!

 

[Lanie]

Re: New Forum Troubleshooting-Please Post Questions and Answ

I have the same problem trying to switch my avatar...can you please change for me as well? Or tell me what to do bc it shows up as an X and the uploaded pic doesn't show up on my posts. Thanks in advance!